Assistant Sales Manager,

2 days ago

Hamilton, Ontario, Canada Queenston Chevrolet Full time

Position: Assistant Sales Manager, Queenston Chevrolet

Location: Hamilton, ON

Job Function: Sales

Posted: October 22, 2025

Job Summary

At Queenston Auto Group, we believe teamwork, passion, and results are the driving force behind our success. Our employees play a key role in shaping the customer experience and our ongoing growth.

We are seeking an Assistant Sales Manager to join our team at Queenston Chevrolet. The ideal candidate is a motivated and customer-focused professional with a passion for automotive sales and leadership. In this role, you'll support our team in driving team performance, achieving sales targets, and delivering an exceptional customer experience. This is an exciting opportunity for someone looking to grow their career in a dynamic, fast-paced dealership environment.

Position Duties & Responsibilities

  • Lead and manage the internet sales and follow-up process, ensuring every customer inquiry is handled promptly and with exceptional care.
  • Oversee and optimize CRM utilization, ensuring accurate data entry, follow-up tracking, and reporting.
  • Conduct regular one-on-one coaching sessions to support, develop, and motivate sales team members.
  • Oversee Service Drive and DriveAI initiatives to enhance lead generation and customer engagement.
  • Mentor and support sales consultants on the showroom floor, providing guidance and real-time assistance to close deals and improve performance.
  • Supervise the vehicle delivery process, ensuring accuracy, professionalism, and a seamless customer experience.
  • Manage used vehicle operations, including pricing, inventory control, and merchandising.
  • Monitor and maintain inventory levels and effectively manage the lease portfolio.
  • Assist the General Sales Manager with daily operations, performance monitoring, and process improvements.
  • Maintain expert-level product knowledge across all vehicle models, trims, and features to support the team and customers effectively.

Qualifications

  • Valid OMVIC license (required)
  • Proficient with dealership CRM, CDK systems
  • Valid driver's license with a clean driving record
  • Professional demeanor and appearance
  • Team-oriented with excellent interpersonal and listening skills
  • Strong problem-solving abilities and attention to detail
  • High work ethic and a positive, can-do attitude
  • Comfortable with technology and digital retail tools
  • Flexible to work evenings and weekends as required

What We Offer

  • Competitive salary and performance-based bonuses that reward your success.
  • Life insurance, short and long-term disability.
  • Employee assistance program.
  • Health and dental insurance.
  • RRSP retirement program including company contribution.
  • Friendly and supportive work environment.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.

We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

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