Patient Registration Clerk

General Posting Information

POSITION:

Patient Registration ClerK

DEPARTMENT:

Patient Registration

CONDITIONS:

Temporary Full-time for approximately fourteen (14) months

HOURS:

Approximately 75.0 Bi-weekly Hours

SHIFTS:

Days / Evenings / Weekends / Rotation

7.5 Hours per shift (subject to change)

WAGE RANGE:

Scale Minimum Maximum

NONU $27.68/hr $33.55/hr

RESPONSIBILITIES:

• Collect and maintain patient records according to medical standards and regulatory requirements (ie. PHIPA); Prioritize positive client experience through effective and efficient communication and service delivery that's in alignment with organizational values.
• Maintain Hospital's patient census, ensuring accurate admitted patient bed assignment through inter-departmental collaboration.
• Perform clerical and administrative duties in alignment with established policies and protocols to ensure efficient and optimal departmental operations, while always maintaining professionalism and a highly level of confidentiality.
• Train new patient registration clerks following established policies and processes.
• Order and maintain stock of departmental supplies necessary for regular operations.
• Support registration areas throughout the hospital as needed

REQUIREMENTS:

• High School diploma
• 1 year experience in front line customer service in a health care setting
• Medical Terminology Certificate
• Strong client service skills
• Experience working with an EHR

PREFERRED

• Medical Office Administration diploma or related
• 3 years' experience in front line customer service in a health care setting

This posting is for an existing position. Artificial Intelligence will not be used to screen, assess, or select applicants for this position

Please note that according to the Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.