Front Desk Administrator- Full or Part Time

2 weeks ago

Edmonton AB TK A, Canada Healthstar Chiropractic and Massage Beaumont Full time

Job Summary

We are a busy chiropractic practice that has been in MillWoods for 20 years. We are looking to add a front desk staff member onto our team. The ideal candidate will work well under pressure, have a keen eye for organization and multi task effectively. We are looking for staff that are long term, and have a patient focus.

This role is essential in creating a welcoming atmosphere and ensuring the smooth operation of our front desk activities.

Responsibilities

  • Greet and assist patients as they arrive
  • Manage incoming phone calls and respond to inquiries in a professional manner.
  • Schedule appointments on JANE and maintain an organized flow.
  • Direct billing private insurance .
  • Ensure the front desk area is tidy and presentable at all times.
  • Collaborate with other staff members to ensure seamless service delivery.

Qualifications

  • Experience utilizing Jane is preferable, but not required.
  • Confidence in problem solving and resolution management.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Proficient in using phone systems and computer applications, including Google Suite/Microsoft.
  • Excellent communication skills, both verbal and written, with a friendly demeanor.
  • Ability to type accurately and efficiently while managing client interactions.
  • A proactive attitude towards problem-solving and customer service excellence.
  • Have open availability including morning, evenings and weekends

Job Types: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Benefits:

  • Extended health care

Application question(s):

  • Do you have experience utilizing JANE APP booking?
  • What is your availability? Please include Monday- Sunday
  • Are you looking for part time or full time hours?

Work Location: In person

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