Telephone Sales Associate
2 weeks ago
- Customer engagement: Proactively assist customers in a retail environment, ask thoughtful questions, and help them find the best mobile devices, plans, and services to meet their needs.
- Sales and service: Drive sales through product knowledge and suggestive selling, process transactions accurately using POS systems, and offer post-sales support such as device setup and troubleshooting.
- Product and technology expert: Maintain deep knowledge of the latest wireless technology, devices, and services to educate customers and answer their questions.
- Store operations: Perform opening and closing duties, receive and process merchandise deliveries, and ensure the store is clean, organized, and meets operational standards.
- Customer retention: Build customer loyalty by providing an excellent in-store experience and helping customers resolve issues, including those that are escalated.
Job Type: Full-time
Pay: $17.50-$17.60 per hour
Education:
- Secondary School (preferred)
Experience:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
Language:
- French (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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