Shift Supervisor/ Team Member
7 hours ago
Responsibilities as a Leader :
- Plan and evaluate operations of a restaurant.
- Estimate food requirements, place orders and maintain the inventory.
- Training staff in job duties, sanitation, safety procedures and quality control.
- Resolve customer complaints and ensure Health and Safety regulations are followed.
- Prepare and submit reports and ensuring to meet and exceed the targets.
- Lead by example and provide exceptional customer service at all times.
- Maintain record of stock, sales and wastage in accordance with company policies.
- Deploying the work schedules and motivating staff to perform well.
- Supervise and monitor the performance of staff.
- Ensure proper operation of kitchen and restaurant equipment.
Responsibilities as a Team Member :
Customer Service:
- Greet and seat guests:Some roles may include welcoming guests and directing them to their seats.
- Take orders:Crew members are responsible for accurately recording customer orders, often using a point-of-sale (POS) system.
- Provide friendly and efficient service:Food service workers should be knowledgeable about the menu, able to answer customer questions, and ensure a positive dining experience.
- Handle customer inquiries and complaints:Crew members may be responsible for addressing customer concerns and escalating serious issues to management.
- Ensure customer satisfaction:Service crew members strive to make sure customers are happy with their food and service.
Food Preparation and Handling:
- Prepare food:Some crew members may assist with basic food preparation.
- Serve food:Crew members serve food to customers, ensuring proper portion sizes and presentation.
- Maintain food safety and hygiene:Food service workers must follow food safety regulations, including proper handwashing, temperature control, and cross-contamination prevention.
- Operate kitchen equipment:Some crew members may operate equipment like fryers, grills and following safety procedures.
Cleanliness and Maintenance:
- Maintain cleanliness of the work area:Food service workers are responsible for keeping their workstations, tables, and the surrounding area clean and organized.
- Clean and reset tables: Busser roles may be responsible for clearing tables, resetting them for new customers, and ensuring the dining area is tidy.
- Restock supplies: crew members may be responsible for restocking supplies such as napkins, utensils, and condiments.
Other Responsibilities:
- Assist other team members:Food service associates may assist other staff with various tasks as needed.
- Attend training and meetings:Crew members may be required to attend staff meetings and training sessions to stay updated on procedures and regulations.
- Handle cash transactions:Some crew members may handle cash and credit card transactions, ensuring accurate record-keeping.
Must be willing to Re-locate
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $17.75-$18.15 per hour
Work Location: In person
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