VP Artificial Intelligence

You will be working on a hybrid schedule as part of Fidelity's dynamic working arrangement.

Current work authorization for Canada is required for all openings.

Who We Are

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

What We Do

Reporting to the Chief Technology Officer, the Vice President, Artificial Intelligence will be responsible for shaping and leading Fidelity Canada's overall AI strategy and implementation across the organization. This role will work closely with senior leadership to develop comprehensive AI strategies, identify opportunities for AI-driven innovation, and oversee the development and execution of innovative and scalable AI solutions and projects. The incumbent in this role will also ensure that the company remains at the forefront of AI advancements while also establishing governance frameworks to ensure responsible AI use.

What You Will Do

Set and Execute AI Strategy

• Develop a clear understanding of the current state of AI in the organization including active pilots, vendors and projects

• Partner with our head office (Fidelity UK) to successfully establish a cohesive, unified AI strategy and roadmap that ensures aligns with overall business priorities and objectives

• Contribute to the development of divisional business planning and integrate AI into the company's overall strategic plan

• Ensure roadmap flexibility and adaptability in response to market and technology shifts within the industry, including regulatory and legal

 Drive Transformational Change & Long-Term Business Impact

• Work closely with the business to understand needs and challenges

• Partner with the business to identify and prioritize high-value, visible AI use cases, focusing resources on projects with the highest potential return on investment

• Promote company wide understanding of AI capabilities and limitations while also fostering a culture of innovation and continuous learning

• Position Fidelity's brand as a market leader in AI adoption by communicating AI strategies and initiatives to internal and external stakeholders

Oversee AI Development and Implementation

• Lead the design, build and rollout of AI projects and initiatives

• Ensure AI solutions are scalable, robust and align with Fidelity Canada's technological infrastructure

• Drive the adoption of AI technologies to deliver measurable operational efficiencies, optimized processes, and enhanced advisor/client experiences

• Manage budget, projects and reporting associated with AI-related initiatives based on agreed upon timelines and milestones

Establish AI Governance, Risk and Ethics Frameworks

• Establish and implement frameworks and policies for ethical AI use to ensure fairness, clarity and accountability in AI development

• Work effectively with Risk, Legal, Compliance, Technology teams and other areas of the business to mitigate risks related to:

  • Complex regulations pertaining to bias, privacy and intellectual property

  • AI-related cybersecurity threats by creating safeguards for AI models and data

• Stay abreast of regulatory developments related to AI and ensure compliance with all relevant laws and standards

Team Leadership, People Management & Development

• Evaluate resources and talent to ensure capability is in place to meet business requirements

• Meet regularly with employees to provide timely feedback, support and coaching to develop individual and team growth

• Ensure the effective management of relevant HR processes:

  • Bonus goal development and attainment

  • Prepare and deliver annual performance reviews

• Ensure employees are engaged, with resources to be successful, and a clear understanding of role responsibilities

Expertise You Will Bring

• Deep expertise in AI/ML technologies, natural language processing, programming languages and emerging trends

• Proven track record of building and leading organizational AI initiatives and projects

• Strong understanding of AI governance, risk management and ethics

• Ability to communicate complex concepts to technical and non-technical stakeholders

• Experience with big data technologies and cloud platforms

• Excellent relationship building, influencing and negotiation skills to drive change across the organization

• Strong business acumen with experience aligning technology to organizational strategy

What We're Looking For

• 7+ years of experience in AI/Emerging technologies with 5+ years in a senior leadership capacity

• Completion of University degree (in computer Science, machine learning, data science, AI or related field) or equivalent experience

• Deep expertise in AI/ML technologies (MS Power Automate), natural language processing, programming

• Languages (R, Python) and emerging trends

• Experience with big data technologies (Hadoop, Apache Spark) and cloud platforms (AWS, Azure, GCP, Snowflake)

• Master's degree is an asset

• Industry-related certification (CPA, PMO) is an advantage  

Some of the ways we'll help you feel valued and supported as part of our team: 

• Flexible working arrangements - 100% remote, hybrid, and in office options 

• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you 

• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy 

• Parental leave top-up to 100% of your salary for a period of 25 weeks 

• Up to $650 for home office equipment 

• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice 

• Diversity and inclusion programs, including an active network of Employee Resource Groups 

• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 

• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada's Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  

•    Great Place To Work Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  

•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations

•    Canadian Compassionate Companies – Certified 

•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 

•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 

•    Canadian HR Reporter's Most Innovative HR Team