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Technologist, Planning

2 weeks ago

Burlington, Ontario, Canada City of Burlington, Ontario Full time

Position Type:

Contract (Full Time) (Fixed Term)

Closing Date:

November 20, 2025

Salary/Wage Range:

$75, $94,827.00

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Hours of Work

35 hours per week

Contract Length

Job rotation/contract (up to July 2026)

Department

Community Planning

Location

This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall, 426 Brant Street Work location is subject to change at the discretion of the City due to operational demands. Effective 2026 this role will be required to be on site 50% of the time each month.

Position Overview

This position is responsible for receiving, responding to, and redirecting public and applicant inquiries to the appropriate subject matter experts; guiding applicants through the Pre-Building Permit, Zoning Clearance Certificate, and Residential Swimming Pool application processes; and setting up application files for the Planning Implementation team. The role plays an integral part in supporting the Community Planning Department's commitment to delivering an exceptional customer experience.

Responsibilities

The Planning Technologist is responsible for:

  • Serving as the primary point of contact for customer experience matters related to the Community Planning Department.
  • Responding to public inquiries received by phone, email, and in person, using planning knowledge and technical expertise to provide information, including updates on application status.
  • Triaging and redirecting complex public and applicant inquiries to subject matter experts and senior staff when appropriate.
  • Engaging and providing advice to the public, the development industry, the business community and internal departments on general zoning matters, Pre-Building Permit applications, Zoning Clearance Certificates, Residential Swimming Pool applications, and Committee of Adjustment.
  • Reviewing and interpreting technical documents such as development plans, site plans, architectural drawings, and grading plans to ensure completeness of low-density residential development application submissions.
  • Coordinating the intake and processing of Committee of Adjustment, Pre-Building Permit, and Residential Swimming Pool applications, issuing approvals in accordance with established checklists and procedures.
  • Acting as liaison between applicants and internal departments (Planning, Building, Forestry, and Site Engineering), serving as the single point of contact throughout the processing of Pre-Building Permit and Residential Swimming Pool applications.
  • Creating and maintaining development application folders in AMANDA for the Planning Implementation team.
  • Assisting Coordinator with research and/or special projects as needed.
  • Providing backup support to Committee of Adjustment staff as needed.
  • Confirming receipt of fees and securities related to Planning Implementation team development applications.
  • Implementing business process improvements, including the development of FAQs and communication materials to reflect changes in departmental procedures and legislative requirements.

Requirements

You possess a post-secondary degree or diploma in Architecture, Engineering, Planning, or a related field, along with a minimum of one (1) year of experience reading and interpreting development, site, and grading plans. Working knowledge of planning, zoning, grading and drainage principles for low density residential development is required.

Success in this role requires excellent communication and customer service skills, strong time management abilities, and the capacity to take initiative while remaining flexible and adaptable in a dynamic work environment.

Accommodations

In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at or email us at:

if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants:

We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.