Patient Accounts Representative

1 week ago

Hamilton, Ontario, Canada Hamilton Health Sciences Full time $45,000 - $65,000 per year

This position is responsible for the accuracy of patient insurance and demographic data within the EPIC Hospital Billing module, and to ensure timely and accurate billing of various patient and third party/client accounts. This position is responsible for the following: posting charges on accounts, printing and sending invoices and claim forms to patients and third party agencies, processing and posting payments on accounts and GL, electronic submission and receipt of claims to and from the Ministry of Health and other insurers, following up with various sources to obtain correct patient information for claims rejected by insurers and the assignment of accounts to collection agencies where appropriate. 

The successful candidate will handle phone, electronic, mail, and in-person communication with patients, various HHS departments, and various external third party insurance companies in collection of outstanding accounts. They will ensure all supplementary documentation is supplied to account payers in accordance with HHS confidentiality policies. This can include patient demographic data, copies of HHS authorization forms, procedural diagnostic information, as well as patient immigration documentation. Duties also include data entry, review, and edits to patient accounts where applicable and approved by the Revenue Coordinator, and month end processing including revenue-related journal entries. They will be responsible for completing a related business task if required to do so by the Revenue Coordinator and will be required to backfill vacation/sick time for any Accounts Receivable position, if required. They will perform other duties as assigned.

1. Post-secondary Degree or Diploma in Business or relevant experience
2. Demonstrated sound knowledge of Meditech, EPIC, Microsoft Office – demonstrated proficiency in Excel, Word, Outlook
3. Demonstrated knowledge of OHIP Schedule of Benefits and billing arrangements for other common health insurances
4. Demonstrated experience investigating and corresponding with insurance companies, government agencies or lawyers regarding claims
5. Mathematical skills related to data collection and billing procedures
6. Demonstrated excellent communication (written and verbal), interpersonal and organizational skills
7. Demonstrated understanding and compliance with HHSC Privacy Guidelines
8. Ability to set priorities and organize workload accordingly
9. Excellent analytical and problem solving skills

  • Patient Accounts Representative

    1 week ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $45,000 - $65,000 per year

    Monday to Friday; daysThis position is temporary until August 2026. 1. Post-secondary Degree or Diploma in Business or relevant experience2. Demonstrated sound knowledge of Meditech, EPIC, Microsoft Office – demonstrated proficiency in Excel, Word, Outlook3. Demonstrated knowledge of OHIP Schedule of Benefits and billing arrangements for other common...

  • Patient Accounts Representative

    4 days ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $45,000 - $65,000 per year

    Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners. To be considered for this opportunity applicants must...

  • Patient Accounts Representative

    7 days ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $40,000 - $48,000 per year

    Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners. To be considered for this opportunity applicants must...

  • Account Representative

    7 hours ago

    Hamilton, Ontario, Canada Sanimax Full time $40,000 - $80,000 per year

    Your professional transformation starts hereAre you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?This job is for youWe're looking for a Territory Sales Representative to join our...

  • Patient Safety Specialist

    7 days ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $80,000 - $112,000 per year

    1. Registered Health professional with a Masters Degree in a related field with at least 3 years of hospital experience2. Minimum of 3 years experience in quality and patient safety3. Understand and demonstrate application of key concepts of patient safety such as \: human factors, teamwork and communication best practices; environmental design for safety;...

  • Patient Safety Specialist

    1 week ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $80,000 - $120,000 per year

    Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners. To be considered for this opportunity applicants must...

  • Patient Safety Specialist

    4 days ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time US$90,000 - US$120,000 per year

    Responsible to the Manager of Patient Safety, the Patient Safety Specialist in collaboration with stakeholders has accountability to support the advancement of the Patient Safety Program at Hamilton Health Sciences.  This includes ongoing development, implementation, evaluation of the program.  Responsibilities include facilitation of system wide...

  • Patient Safety Specialist

    1 week ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $80,000 - $120,000 per year

    Responsible to the Manager of Patient Safety, the Patient Safety Specialist in collaboration with stakeholders has accountability to support the advancement of the Patient Safety Program at Hamilton Health Sciences.  This includes ongoing development, implementation, evaluation of the program.  Responsibilities include facilitation of system wide...

  • Patient Safety Specialist

    1 week ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $60,000 - $90,000 per year

    Responsible to the Clinical Manager, CYMHP Acute Services, the Patient Safety Specialist, in collaboration with stakeholders, has accountability to support the advancement of patient and staff safety within the Child and Youth Mental Health Acute Care services portfolio.  This includes ongoing development, implementation, and evaluation of safety measures...

  • Patient Safety Specialist

    7 days ago

    Hamilton, Ontario, Canada Hamilton Health Sciences Full time $80,000 - $120,000 per year

    Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.To be considered for this opportunity applicants must apply...