Director, Infrastructure

Job Description

What is the Opportunity?

The Director, Infrastructure & Risk Center of Excellence (COE) will play a critical leadership role in building a newly formed technology risk management (1A) team within the Bank's Technology Infrastructure (TI) organization. This role is accountable for building and leading a high-performing team that collaborates with IT departments (e.g. cloud, mainframe, database, middleware, operations, DR), enterprise risk and security teams and 2LOD. The leader is accountable to build a team that will transform the existing 1st line risk practices and bring forward the TI organization's risk profile.  The position ensures compliance with regulatory, internal risk, and audit expectations while fostering a culture of proactive risk management across the IT organization and supporting the achievement of TI's strategy.

What will you do?  

• Prepare program roadmap, project, and/or implementation plans to align with executive approval.

• Build-out & lead a dynamic, high-performing team capable of supporting diverse IT groups with thorough in-house expertise in technology & IT risk.

• Develop & maintain processes that ensure TI's activities align with enterprise & regulatory standards, enabling traceability between IT processes & risk standards.

• Create and present reports to provide ongoing updates and reporting to RBC Technology senior/executive leaders on risk and compliance transformation efforts.

• Design & implement processes within TI Towers to systematically track all risk-related work, ensuring these processes can support progress & risk reporting.

• Ensure the COE team is well-equipped to support IT personnel in executing controls testing, enterprise or TI risk assessment (e.g. RCSA, QRA), audit responses (e.g. internal, SOX), and regulatory submissions (e.g., OSFI, FRB, OCC)

• Support and promote the internal interaction model between the Towers & other TI Risk & regulatory functions (e.g. Controls Testing & Risk Analysis, Risk Reporting & Oversight, and Strategy Planning & Delivery teams)

• Establish & support processes for 1st line risk activities (e.g. Archer issue mgmt., develop controls, KRI/ audit issue remediation, risk assessments, supplier mgmt. etc.) to ensure transparent, timely & effective delivery by accountable TI Towers.

What do you need to succeed?

Must have:

• 10+ years in an IT Risk management capacity across any of the 3 lines of defense.

• Deep expertise in risk management frameworks and standards across the US or Canada (e.g., regulatory compliance, enterprise risk, internal controls, SOX, ITGC); expertise with UK and APAC regulators, considered beneficial.

• Understanding of various infrastructure and middleware platforms such as cloud, mainframe, middleware, database, operations.

• Proven track record of leading and maturing high-performing teams in a complex IT & risk environment.

• Demonstrated ability to design and implement processes to manage risk-related work and integrate these processes into enterprise risk reporting frameworks.

• Exceptional relationship-building skills, with the ability to collaborate across diverse functions and levels of the organization.

• Strong analytical and problem-solving skills, with the ability to create scalable, repeatable processes that simplify risk management in IT operations.

• Demonstrated ability to transform and modernize processes, aligning legacy and modern IT practices into cohesive risk strategies.

• Passionate about improving the risk management experience while delivering on commitments and expectations from risk stakeholders.

• Industry framework knowledge, i.e., NIST, COBIT, FedRAMP, FFIEC

• Industry related certifications, i.e., CISA, CPA, CA, CRISC, CISM, CISSP etc.

Nice to have:

• Advanced knowledge related to RBC.

• AI risk expertise.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-POST

Job Skills

Business Continuity and Disaster Recovery (BCDR), Cyber Security Management, Firewall Management, Information Security Auditing, Information Security Operation Center (ISOC), IT Network Security, Operational Delivery, Problem Management, Process Management, Threat Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities

---