Director, Infrastructure Engineering

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing 

The Director, Infrastructure Engineering is an experienced technology leader responsible for leading the delivery of automated enterprise patching solutions to meet service quality objectives in compliance with published metrics and KRI's.  This role oversees a team of senior infrastructure engineers responsible for designing, automating, and executing patching frameworks across all server platforms.  This role drives operational excellence by championing automation, efficiency, and the integration of AI-driven solutions, ensuring the enterprise remains resilient, compliant, and agile in the face of evolving technology demands. By collaborating closely with other platform teams, as well as Information Security, Application Operations, and Development teams, you will accelerate the centralized, compliant, and coordinated patching and vulnerability management strategy with minimal business interruption. 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

How You'll Succeed

• Leadership & Strategy - Direct and coordinate the enterprise-wide design and implementation of leading-edge patching technologies.  Align patching strategies with broader infrastructure goals, business priorities, and compliance requirements.  Lead, mentor, and develop a high-performing team of patch engineers.  

• Automation & Innovation – Drive adoption of leading-edge automation tools (SCCM, Satellite, Ansible, Tanium) to streamline patching operations.  Champion efficiency improvements by eliminating manual processes and optimizing workflows.  Introduce AI/ML-driven solutions for patch prioritization, predictive maintenance, and anomaly detection. 

• Collaboration & Influence – Partner with platform owners, Application Operations, Development teams, and IT leadership to coordinate patching strategies with minimal business disruption.  Represent patch management in enterprise governance forums, audits, and compliance reviews.  Advocate for infrastructure-led innovation and continuous improvement across IT. 

• Metrics & Reporting – Define KPI's for patch compliance, remediation timelines, and operational efficiency.  Deliver executive-level dashboards and reports that highlight risk reduction and efficiency gains. 

Who You Are 

• You can demonstrate experience in leadership roles, managing infrastructure engineering teams in large enterprise environments, with expertise in patch management across diverse server platforms. 

• You're digitally savvy. Strong background in automation tools and frameworks plus familiarity with AI/ML concepts and their application in IT operations.  

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results. 

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best. You can show evidence of past successes with the building of technical cloud controls and processes.

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible and what can be improved. 

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability 

#LI-TA 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 32nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Budget Management, Information Technology (IT) Systems, Infrastructure Management (IM), Leadership, Long Term Planning, Mitigated Risks, Patch Management, Patch Management Software, People Management, Qualys Vulnerability Management, Red Hat Ansible, Red Hat Satellite, Regulatory Controls, Stakeholder Management

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