Associate Relationship Manager

Job Description
Location: Montréal, Canada (Hybrid)
In this position, you'll be based in the Montreal Canada office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at

We give you a world of potential
Issuer Services has a unique opportunity for someone to contribute their talents and strengths as an Associate Relationship Manager.

A role you will love
The Associate Relationship Manager is responsible for facilitating the overall client experience through active engagement with internal & external stakeholders. As the dedicated client contact, the Associate Relationship Manager promotes Issuer Services as a valued partner; they facilitate the overall client experience by providing daily support & driving mutual growth. The Associate Relationship Manager is expected to take a collaborative approach in coordinating the communication necessary to achieve a premium client experience.

Major Responsibilities

• Over-all responsibility for the relationship between Computershare and the client in relation to Stock Transfer services
• Profitable maintenance of designated accounts and for the up-sell of Transfer Agent related products and services, and cross-sell of other CPU lines of business.
• Achievement of annual sales and referral targets, utilizing the required sales methodology.
• Preparation/Coordinating for Closings, Corporate Actions, disbursements and security holder mailings and meetings along with all other client activities that involve their security holders.
• Striving for and achieving 100% client retention, increasing profitability per client, the continual nurturing and growth of the client. Managing of account receivables within required guidelines.
• Co-ordination with other departments in connection with client requirements, including billing.
• Effective and consistent use of specific programs and applications, in accordance with required guidelines.
• Promoting and assisting clients with new products and services.

What Will You Bring to The Role?
Skills, Education And Experience

• You will need to be Bilingual (English and French) written and verbal.
• Minimum of 2 years' experience in the Securities Industry (banking, brokerage, finance).
• University degree is preferred.
• Good working knowledge of Microsoft Office, including Word, Excel and Outlook.
• Comfortable learning new computer systems.
• Ability to multi-task.
• Ability to prioritize when encountering conflicting duties.
• Accuracy and attention to detail.
• Strong mathematical skills.
• Strong organizational skills.

Rewards designed for you
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. At Computershare, you'll find new friendships, a strong sense of belonging and an inclusive culture that appreciates and recognizes individual contributions.

Flexible work
to help you find the best balance between work and lifestyle.

Health and wellbeing
rewards that can be tailored to support you and your family.

Invest in our business
by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards
ranging from recognition awards and team get togethers to helping you invest in your future.

And more.
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit

About Us
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit for further information.

About The Team
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.