Receptionist

The Receptionist is a key member of the administrative team, and the first point of contact for our customers, vendors and suppliers. This administrative professional also supports accounts payable, some accounts receivable, and other important administrative functions. Their ready and willing attitude keeps many office functions running smoothly and contributes to a positive working environment.

Tornado values a positive and constructive attitude toward work. We measure these expectations in punctuality, consistent and regular attendance, positive and respectful relations and effective teamwork with colleagues. Our employees respect the processes and procedures that we have put in place, and we in turn value the contributions and improvements they can offer within that framework.

Relationships:

Internal contacts: All employees

External Contacts: Customers, Suppliers, Vendors, Visitors

Key Responsibility Areas:

Reception

• Answer all incoming phone calls and emails
• Coordinates booking of boardroom facilities on site
• Facilitates the setup of equipment and supplies for corporate meetings
• Manages front of house ordering, including stationary, janitorial, coffee and other supplies as required
• Provides support to parts and service departments, interfacing for customers and providing backup support if required

Accounting

• Reviews supplier statements and obtains missing invoices
• Enters and files all vendor invoices and verifies against purchase orders and receipts
• Provides Accounts Receivable support as required
• Gathers information for year-end audit
• Process monthly reporting for management
• Creates deposit invoices

Administrative Support

• Provides administrative support to various teams within the organization by creating spreadsheets and updating tracking where required
• Communicates with external suppliers and customers to verify information

Other Assignments/Projects

• Works on related projects or initiatives as assigned

Qualifications:

Education

• Minimum high-school diploma
• Post secondary diploma or certificate in business, accounting or related field is preferred

Experience

• Previous reception and customer service experience
• Accounts payable experience would be considered an asset
• Demonstrated competence with Office 365, including Word, Excel and Outlook.
• Experience with Microsoft Teams and SharePoint is preferred
• Experience with Epicor or other ERP system is an asset

Competencies (skills, abilities, knowledge)

• Communicates pleasantly and professionally in person, on the phone or in writing. Proficiency in the English language is required
• Able to use discretion and maintain the confidentiality of information and interactions
• Able to focus on detailed work in a busy open workspace with frequent distractions
• Able to multi-task and rapidly adjust to changing priorities
• Strong attention to detail and accuracy
• Asks for help as required and readily receives constructive feedback
• Derives satisfaction from completion of quality work

Working Conditions:

• Work is performed in an open office environment. Care must be taken to follow good ergonomic practices; assistance is provided to support this.
• Occasional contact with a manufacturing environment which can present hazards requiring Personal Protective Equipment (provided).

Join us in a role where your contributions will be valued and instrumental in steering Tornado to new heights. We are eager to welcome a professional who is ready to evolve with us, bringing in fresh perspectives and innovative solutions. Tornado is an equal opportunity employer, dedicated to fostering a diverse and inclusive workspace.

Job Types: Full-time, Permanent

Pay: From $24.56 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Work Location: In person