Customer Care Centre

1 week ago

Ottawa ON KE A, Canada Temporary Car Washer position Full time

S. Dilawri Automotive Group is looking for a Customer Care Representative to join our team. This candidate would be working with all 10 dealerships.

Work Location: 390 West Hunt Club - Hyundai on Hunt Club

Duties/Responsibilities:

The main responsibility is to help create business opportunities for all 10 dealerships through inbound and outbound calls.

● Work as a team to coordinate and set up appointments for customer service requirements.

● Update customer records with all interactions and customer transactions.

● Assist inbound customer needs while maintaining strict outbound targets.

● Answering all inbound calls in a timely and efficient manner.

● Working closely with teammates to ensure customer satisfaction and requests are met.

Job Requirements & Qualifications:

● Secondary School Diploma required.

● Ability to multitask and work under pressure.

● Ability to maintain a positive attitude with teammates.

Experience:

● Minimum 1 year experience working in a retail customer service or call center environment.

Schedule:

● 8 hour shift

● Monday to Friday

Compensation:

· $19/hr + bonus

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance

Experience:

  • Customer Service: 1 year (required)
  • Call Centre: 1 year (preferred)

Work Location: In person

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