Marketing & Communications Manager - 1225

Why work with us:

The Family Centre is seeking a dynamic, energetic, and growth-oriented Marketing & Communications Manager who thrives at the intersection of non-profit impact, social enterprise, and B2B sales support. This role is ideal for a marketing and communications professional who understands how to translate social impact into compelling value propositions, equip business development and leadership teams, and build campaigns that drive awareness, engagement, and revenue — all while staying grounded in mission and values.

Reporting to the Director of Operations, you will be an integral member of a collaborative and strategic senior leadership team. In this role, you will apply your management, marketing, and communications expertise to deliver innovative, creative problem solving and informed decision-making that advances organizational goals.

We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

Strategic Marketing & Storytelling

• Develop and execute integrated marketing and communications strategies aligned with organizational growth and revenue goals
• Craft compelling narratives that translate programs, services, and outcomes into clear, engaging stories for funders, partners, and clients
• Position The Family Centre as a trusted, innovative leader in community impact and workplace wellbeing

Sales Enablement & B2B Support

• Develop sales-focused marketing assets
• Partner closely with programs, operations, and leadership teams to align messaging with growth priorities
• Support social-enterprise and B2B initiatives through targeted campaigns and relationship-driven marketing

Digital Marketing & Innovation

• Lead and evolve digital platforms including website, email marketing, and social media
• Use analytics, CRM insights, and performance data to measure and optimize campaign effectiveness
• Stay current with marketing technologies, automation tools, and best practices relevant to non-profit and B2B environments

Stakeholder & Brand Management

• Lead media relations and key stakeholder communications
• Manage external vendors including designers, printers, and web developers
• Ensure brand consistency and voice across all internal and external channels

Leadership & Collaboration

• Brings energy, momentum, and a strong visible leadership presence
• Foster a high-performance culture and atmosphere of collaboration with cross-functional teams
• Demonstrated leadership ability with a results-oriented approach
• Direct and supervise Marketing & Communications staff
• Provide coaching, feedback, and professional development aligned with outcomes
• Define and monitor qualitative and quantitative service objectives
• Ensure individual and unit performance is monitored and evaluated in relation to objectives and agency critical success factors

You Are:

• Leads with confidence and enthusiasm, inspiring others to engage
• Comfortable being a visible ambassador for the organization
• Passionate, confident, with strong interpersonal skills
• A strategic storyteller who can inspire action and support growth
• Digitally fluent, data-informed, and comfortable balancing creativity with execution
• Highly organized, able to manage multiple priorities in a fast-paced environment

What you will bring to the role:

• Bachelor's degree in Marketing, Communications, or a related discipline
• Minimum 5 years of progressive marketing and communications experience
• Minimum 3 years of managerial experience
• Experience supporting B2B sales, partnerships, or social enterprise initiatives is a strong asset
• Ability to navigate courageous conversations effectively

Background Check Process & Requirements:

• As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers
• Police Information Check - Vulnerable Sector (completed within the last 6 months)
• Child Intervention Records Check (completed within the last 6 months)
• Reliable vehicle, available for regular use and valid driver's license

What you can expect:

Training – comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training

Feedback – a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coaching – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation – The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee

Compensation – Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace

• $77,848 to $103,988 annually
• 36.5-hour work week
• Fully paid group benefits plan
• Health spending account
• 4 weeks' vacation
• RRSP matching
• Ongoing paid training
• Mileage compensation
• Paid parking
• Paid sick time (up to 8 days per calendar year)
• Agency-wide social events
• Employee Resource Groups

Closing Date: January 9, The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney).

Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.

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