Human Resources Coordinator

What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulant environment. If that's not enough, then check out these other perks below:

• Hiring Location: Canada (Montreal)
• You are working in a collaborative hybrid workspace
• Full-time Permanent Role
• Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.
• Flexible hours
• Number of hours per week: 40
• Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role : The Human Resource Coordinator reports to VP, Human Resources and works closely with HR Business Partners across all regions. The candidate will be responsible for supporting employee relations initiatives, managing HR administrative processes, maintaining accurate employee documentation, and providing operational support to HRBPs and employees

Responsibilities

• Create, protect and maintain HR employee data with accuracy and integrity in various systems, including the HRIS & ERP systems, as well as employee files (soft copies)
• Provide support by gathering information and documents from employees (payroll forms, insurance enrolment, etc.), and updating employee files accordingly
• Ensure proper documentation is always available in employee files to align with various audit requests
• Prepare offer letters, contracts, agreements and various other letters such as employment confirmations, proactively tracking expiration dates and driving timely renewals in collaboration with HR Partners
• Plan and conduct onboarding sessions for new hires
• Communicate regularly with HRBPs, providing information on the progress of tasks and projects
• Draft, review, translate and ensure the proper branding guidelines, layout and presentation of various documents such as policies, communications and offer letters
• Conduct ongoing research and create clear documentation to support HR practices and compliance across all jurisdictions where Equisoft operates.
• Identify opportunities for process automation and AI-enabled solutions in HR operations, demonstrating curiosity about emerging technologies and proactively proposing innovative approaches to improve efficiency and employee experience
• Actively participate in various committees to promote employee engagement and retention, and help organize social events
• Coordinate various ongoing activities and programs
• Generate and distribute HR reports including headcount analytics, turnover metrics, absence tracking, and compensation data
• Respond to employee inquiries regarding HR policies, programs, benefits, and system access
• Provide support for various HR projects, as needed
• Serve as first-level support for Workday-related inquiries

Requirements

• Degree or certificate in Human Resources Management, business, or a related field
• 3+ years of experience in an administrative role in a Human Resources Department
• Experience with Workday, ideally as HR Administrator (required)
• Effective in planning and organizing tasks and strong ability to meet deadlines
• Excellent working knowledge with Microsoft Tools (mainly Word, Forms, Excel and PowerPoint), PDF (form configuration), and ease of learning new technologies and systems
• Strong interpersonal skills and excellent written and verbal communication in both English and French
• Ability to anticipate problems and develop innovative solutions to prevent delays
• Ability to create and maintain comprehensive process documentation
• Team player, integrity, discretion, diplomacy and tact
• Ability to maintain high productivity in a fast-paced environment with strong attention to detail
• Strong customer service skills, including the ability to remain flexible and easily adapt to change
• Knowledge of Spanish is a strong asset

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.