Manager, D365 Finance

3 days ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time $80,000 - $150,000 per year

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Manager, D365 Finance

We are looking for a Manager, D365 Finance to own the D365 Finance module end-to-end across solution design, configuration governance, compliance, and global adoption. This role shapes global finance processes and aligns ERP capabilities with corporate financial goals. The successful candidate will steward the enterprise finance template across corporate and properties; maintain strong audit posture and drive the digital finance roadmap. The role reports to the (Director) Product Owner, Transactional Systems.

Key Activities:

  • Define financial structures including chart of accounts, financial dimensions, and fiscal calendars. 
  • Author functional design documents (FDDs) and manage the product backlog for Finance. 
  • Ensure audit readiness and internal control adherence across all finance operations. 
  • Govern Finance integrations and reporting including Power BI dashboards and external systems. 
  • Drive optimization and new feature adoption within D365 Finance including periodic release management.
  • Lead finance-related risk assessments and compliance audits 
  • Coordinate cross-functional workshops for finance transformation and ERP alignment.
  • Mentor analysts and super users to build internal capability and knowledge retention.
  • Stakeholder Engagement - Partners with Executives, Controllers, Audit, Product & Engineering; presents to executive governance boards.

What You Bring/Key Skills:

  • Deep expertise in D365 Finance & Operations (GL, AR, AP, Fixed Assets, Cash & Bank).
  • Hands-on experience with LCS, RSAT, Data Management Framework (DMF), and Power BI. 
  • Experience with banking and tax engine integrations. 
  • 10+ years of D365/AX finance leadership experience.
  • Bachelor's degree in Accounting, Finance, Technology or Business Administration (Master's degree is a plus).
  • Microsoft Certification in D365 Finance & Operations (mandatory).
  • Accounting designation such as CPA, ACCA, or FCCA (preferred but highly recommended).
  • Advanced knowledge of IFRS/GAAP compliance.
  • Experience in multi-entity consolidations and intercompany processes.

Special Skillsets 

  • Enterprise template stewardship and internal controls focus.
  • Executive communication and governance board presentations.

KPIs and Success Metrics:

  • ERP adoption rate.
  • % automated finance processes. 
  • Audit readiness score. 
  • Time to close books. 
  • Hypercare defect leakage. 
  • Reduction in manual journal entries. 
  • Percentage improvement in month-end close cycle.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid
 

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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