Key Holder

1 week ago

West Vancouver, British Columbia, Canada Anthropologie Full time
Location

This position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 Canada

Role Summary

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. 

Role Responsibilities

Customer Experience

  • Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
  • Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
  • Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Leadership + Team Management 

  • Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
  • Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience
  • Supports the training of the associate team, including new hire onboarding

Visual + Business Operations

  • Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
  • Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
  • Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store

Communication + Relationships  

  • Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
  • Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
  • Provides insights related to the customer and employee experience and communicates feedback to Store Manager
  • Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Role Qualifications
  • Anthro brand fan
  • Leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization
The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more For additional information visit

Pay RangeStarting from CAD $19.00/Hr.

  • Key Holder

    1 week ago

    West Vancouver, British Columbia, Canada Anthropologie Full time

    Location This position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 Canada Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate...

  • Key Holder

    2 weeks ago

    Vancouver, British Columbia, Canada icebreaker Full time

    Key Holder/SupervisorAs a Key Holder, you support the Store Manager with the execution of daily business, customer engagement, store operations, team coaching, and merchandising standards in the store.   As part of the leadership team and under supervision of Store Manager, you have a key role to supervise store staff and ensure the highest level of...

  • Key holder

    2 weeks ago

    West Kelowna, British Columbia, Canada The TJX Companies, Inc. Full time $20 - $25

    TJX CanadaAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • KeyHolder (part-time)

    1 week ago

    Vancouver, British Columbia, Canada La Senza Full time

    OverviewKey Holders assist Management team in leading the store's selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holdersdrive personal salesby demonstrating and coaching La Senza selling behaviours to create a high performance selling culture with the team and achieve store sales...

  • Project Manager, Utilities

    4 days ago

    Vancouver, British Columbia, Canada City of North Vancouver Full time

    Position InformationTitle Project Manager, Utilities Job Status Regular Full Time (Exempt) Position OverviewThe City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be "The Healthiest Small City in the World", with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City...

  • Clinical Director

    7 days ago

    Vancouver, British Columbia, Canada The Health Employers Association of BC Full time

    PRA-BC is an assessment program for internationally educated physicians who completed residencies in family medicine outside of Canada and who have no alternative pathway to licensure in British Columbia. PRA-BC is administered by HEABC and is a collaborative venture between the College of Physicians and Surgeons of British Columbia, the Joint Standing...

  • Financial Processing Specialist 2

    2 weeks ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Job CategoryCUPE 2950Job TitleFinancial Processing Specialist 2DepartmentAdministration | Department of Materials Engineering | Faculty of Applied SciencePosting End DateDecember 23, 2025Note: Applications will be accepted until 11:59 PM on the Posting End Date.Job End DateDecember 31, 2026Maternity Leave replacementAt UBC, we believe that attracting and...

  • Senior Accountant

    7 days ago

    Vancouver, British Columbia, Canada Robert Half Full time

    Senior Accountant (Investment)Our client, a well-established organization in the investment capital sector, is seeking a Senior Accountant (Investment) to join their team on a 6-month contract (potential for permanent)Reporting to the Manager, Investment Accounting, this role will support accounting, reporting, and operational activities across investment...

  • Research Asst/Tech 2

    2 days ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Staff - Non UnionJob CategoryNon Union Technicians and Research AssistantsJob ProfileNon Union Hourly - Research Assistant /Technician 2Job TitleResearch Asst/Tech 2DepartmentResearch | Haase Older Adults with Cancer | School of Nursing | Faculty of Applied ScienceCompensation Range$ $31.73 CAD HourlyPosting End DateDecember 14, 2025Note: Applications will...

  • Financial Processing Specialist 2

    4 days ago

    Vancouver, British Columbia, Canada University of British Columbia Full time $4,594 - $4,827

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Financial Proc. Spec 5 (Gr7)Job TitleFinancial Processing Specialist 2DepartmentAdministration | Department of Materials Engineering | Faculty of Applied ScienceCompensation Range$4, $4,827.00 CAD MonthlyPosting End DateDecember 2, 2025Note: Applications will be accepted until 11:59 PM on the...