Customer Success Representative

2 weeks ago

Toronto, Ontario, Canada Betty Gaming Canada Full time $60,000 - $80,000 per year

About us:

Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

  • We are honest - we value honesty in all aspects.
  • Bring the Olives - we offer premium customer experience.
  • Think Big - we believe in always striving for more.

What you'll do:

  • Provide fast, empathetic, and helpful responses to customer inquiries through channels like email and live chat.
  • Support customers by explaining core features and helping them get the most out of our platform.
  • Collect valuable feedback during interactions and share insights to help improve our products and services.
  • Maintain a positive, service-oriented approach to ensure high levels of customer satisfaction and engagement.
  • Learn and apply best practices for customer engagement while building your expertise in the platform.

What we're looking for:

  • Some experience or exposure to customer service, support, or any client-facing role (internships, part-time work, or volunteer experience all count).
  • Good typing skills (or a commitment to enhance speed and accuracy).
  • Strong communication and active listening skills, with a passion for understanding and solving customer needs.
  • Patience, empathy, and professionalism when interacting with customers.
  • A growth mindset and a desire to quickly learn new systems, processes, and tools.
  • A knack for organization and time management, even in busy environments.
  • Fluency in English (spoken and written).

What we offer:

  • Competitive salary
  • Discretionary bonus
  • Premium Health insurance
  • Career and skills development opportunities
  • Fun and collaborative team environment
  • New modern office space
  • Exclusive employee discounts and perks through Perkopolis

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Betty Gaming CA Ltd. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required.

  • Customer Success Representative

    2 days ago

    Toronto, Ontario, Canada Tudotsu Full time $40,000 - $70,000 per year

    We're looking for a proactive and tech-savvyCustomer Success Representativeto support our small and medium-sized business clients after they sign up for theClover POSsystem. This role blendscustomer service,on-site installation, andhands-on trainingto ensure every client has a seamless onboarding experience.What You'll DoInstall Clover POS hardware at client...

  • Customer Success Representative

    1 week ago

    Toronto, Ontario, Canada TitanFile Full time $60,000 - $80,000 per year

    Customer Success RepresentativeLocation: Toronto, ON, Canada (4 days/week in office near Exhibition Go Station)Type: Full-Time Who We AreTitanFile is an award-winning solution enabling secure, efficient exchange of confidential files. As the easiest, most secure file sharing service available, we're transforming how businesses interact with their clients,...

  • Customer Success Representative

    1 week ago

    Toronto, Ontario, Canada GetQuorum Full time $50,000 - $70,000 per year

    "Are you looking to roll up your sleeves and use your knowledge to be part of a trusted Client Operations team?"GetQuorum is looking for a passionate and dynamic Customer Success Representative who brings their dedication and motivation to solve big and small client campaigns. Do you have the drive and passion to handle client campaigns and implement your...

  • Customer Success

    7 days ago

    Toronto, Ontario, Canada Just Sales Jobs Full time $67,000 - $93,000 per year

    As a Customer Success / Account Representative, you will be responsible for managing and growing a portfolio of existing equipment rental and industrial customers using our client's cloud-based software platform. This role is focused on customer expansion (tier upgrades, additional user licenses, module adoption), retention, and ensuring long-term platform...

  • Customer Success

    7 days ago

    Toronto, Ontario, Canada Just Sales Jobs Full time $67,000 - $80,600

    As a Customer Success / Account Representative, you will be responsible for managing and growing a portfolio of existing equipment rental and industrial customers using our client's cloud-based software platform. This role is focused on customer expansion (tier upgrades, additional user licenses, module adoption), retention, and ensuring long-term...

  • Manager, Customer Success

    2 weeks ago

    Toronto, Ontario, Canada hive Full time $80,000 - $120,000 per year

    At Hive, we're all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our mission is simple: to help live events grow. The Role Hive is seeking...

  • Manager, Customer Success

    2 weeks ago

    Toronto, Ontario, Canada hive Full time $120,000 - $180,000 per year

    At Hive, we're all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our mission is simple: to help live events grow.The RoleHive is seeking a...

  • Customer Success Manager

    7 days ago

    Toronto, Ontario, Canada Maneva Full time $80,000 - $120,000 per year

    About ManevaManeva, a startup founded by an ex-Google DeepMind researcher, is an AI service provider revolutionizing manufacturing operations with cutting-edge AI solutions for autonomous factory operation and optimization. Our solution generates AI-powered actions and insights using off-the-shelf hardware or existing vision systems for real-impact...

  • Customer Success Analyst

    1 week ago

    Toronto, Ontario, Canada Kooltra Full time $80,000 - $120,000 per year

    Role: Customer Success AnalystWork Location: North America (Remote)About KooltraKooltra, founded in Toronto in 2012 is an industry-disrupting fintech company that seeks to bring innovation to FX Markets. We provide a cloud-based platform that streamlines front, middle and back office workflows from client onboarding through to full lifecycle management of...

  • Customer Success Representative

    2 days ago

    Toronto, Ontario, Canada Betty Full time $45,000 - $65,000 per year

    About us:Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a...