Booking Coordinator

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Events and Programming Department is looking for a dedicated Booking Coordinator to join the team.

Position Responsibilities

• Oversee and finalize all bookings within department facilities utilizing the recreation management software.
• Communicate with user groups to evaluate their requirements and book spaces accordingly, ensuring precision and attention to detail, including timely updates and amendments to contracts.
• Determine the logistical needs for bookings, such as setup and takedown, custodial services, and opening/closing procedures, when necessary.
• Collect and consolidate requirements from SCORES partners and community users of SCORES facilities, ensuring accurate communication and verification of all documentation with School Divisions for invoicing and staffing of school gyms.
• Manage communications between internal and external partners, addressing changes, cancellations, maintenance, and other relevant issues.
• Prepare reports and summaries detailing facility bookings and utilization rates.
• Deliver exceptional customer service on a daily basis.
• Collaborate with the finance department for the monthly reconciliation of booking contracts.

Qualifications

• High school plus up to 2 years post-secondary education in office administration or equivalent.
• 2-4 years administrative experience.
• Conflict resolution skills.
• Excellent written and verbal communication.
• Ability to work independently and as part of a team.
• Advanced data entry experience.
• Microsoft Office experience.
• Time management skills.
• Strong attention to detail.
• Class 5 Driver's License.

Hours

The standard workweek consists of an average of 35 hours, with the specific schedule being determined by the immediate supervisor. Occasional evening and weekend work may be required.

Compensation

Salary range $29.88 to $38.65 per hour as per the Out-of-Scope Agreement.

Benefits

Comprehensive benefits package. What We Offer | City of Grande Prairie )

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

1. To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume.

2. Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.

3. This posting will be open until a suitable candidates) is/are found.

4. This posting may be used to fill future vacancies in this position.
5. This posting may be used to fill more than one position.

Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.