Counter Parts Person

7 days ago

Brantford ON NP N, Canada Hamilton Discount Auto Parts Full time

Company Overview

HDAP is your go-to crew for expert advice, fast service & great value Hamilton Discount Auto Parts was founded in October 2003.

Since 2003, we've been committed to delivering top-quality automotive products at unbeatable prices. 16 locations proudly serve Greater Toronto Area, Hamilton & across Southwestern ON. Our company was built on providing the best quality products, the lowest prices and outstanding customer service. We offer a wide inventory of auto parts for both domestic and imported cars and light trucks. We are associated with major auto part manufacturers and suppliers all over North America. This enables us to get the consumer the wide range of products at discounted prices.

Job Summary

We are seeking a motivated and customer-oriented Counter Person to join our team. The ideal candidate will play a crucial role in providing exceptional service to our clients while managing various tasks related to dealership operations. This position requires strong communication skills, the ability to handle cash transactions, and a basic understanding of automotive repair processes. A background in retail sales or experience in a dealership environment is highly desirable.

Responsibilities

  • Greet customers warmly and assist them with their inquiries regarding automotive parts and services.
  • Process cash transactions accurately and efficiently while maintaining a balanced cash drawer.
  • Utilize Computerized Maintenance Management Systems (CMMS) to manage inventory and track orders effectively.
  • Communicate clearly with customers and team members to ensure all needs are met promptly.
  • Negotiate pricing and service options with customers, ensuring satisfaction while adhering to dealership policies.
  • Maintain an organized workspace, ensuring that all parts and supplies are easily accessible.
  • Assist in retail sales by promoting products and services that meet customer needs.
  • Stay updated on market trends and new automotive products to provide informed recommendations to customers.

Requirements

  • Previous experience in a dealership or automotive repair environment is preferred.
  • Strong cash handling skills with attention to detail in processing transactions.
  • Proficiency in Microsoft Excel for inventory management and reporting purposes.
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with customers.
  • Bilingual candidates are encouraged to apply, as this will enhance customer interactions.
  • Ability to negotiate effectively while maintaining a positive customer experience.
  • A passion for the automotive industry and a willingness to learn about new products and services.

Join our team as a Counter Person, where your contributions will directly impact customer satisfaction and the overall success of our company

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Store discount

Work Location: In person

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