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Counter/ Inside Sales

3 weeks ago

Brantford, Canada Gilbert-McEachern Electric Ltd Full time

**Position**:Counter/Inside Sales

**Department**:Sales

**Reporting to**:Sales Manager

**Mission Statement and Vision**

Mission Statement: We work hard to deliver the highest-quality products and services for our customers and communities through leadership, innovation and partnerships.

Vision Statement: Continuous and sustainable growth while maintaining simplicity. By enhancing our customer partnerships and service networks and providing total customer value through customer-driven service and competitive operations.

**Overview of position**

This position provides first level contact customer service via in-person counter support and phone. This role also provides inside sales support.

**Key Responsibilities**: These duties include, but are not limited to

  • Being the first point of contact for walk in customers
  • Over the counter sales of motors, pumps and controls, and parts
  • Directing Service items as required
  • Inputting of sales/quotes into computer system
  • Confirms packing slips are in the correct batch prior to invoicing

Answering phone calls, directing calls, providing service and making sales over the phone

  • Updating customer contact list as required
  • Communicating when stock is running low
  • Maintain office supplies
  • Ensuring counter area is clean and free of obstructions
  • Observing and following all safety procedures and use proper protective gear
  • Other duties as assigned

**Experience / Qualifications/Education**

  • High School Diploma
  • Basic computer knowledge
  • Good communication skills
  • Previous sales/product knowledge asset but not required
  • Highly motivated to learn about current and new products available
  • Ability to work in a team and promote positive teamwork

**Working Conditions**

Occasionally lift up to 50lbs

  • Standing, bending, twisting, sitting
  • Dirty, dusty, odours
  • Working on computer

**Work Distribution**

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 42.5 per week

Additional pay

  • Bonus pay
  • Overtime pay

**Benefits**

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Flexible language requirement

  • French not required

Schedule

  • Monday to Friday

**Experience**

  • sales: 1 year (preferred)

Licence/Certification

  • Driving Licence (required)

Work Location: In person