Credit & Collections Manager

Tire Discounter Group (TDG) is a leading Canadian distributor of branded tires. TDG was founded in 1966, and since 1990 has expanded to distribution centers in Barrie, Ottawa, London, Richmond Hill, Toronto, Hamilton and our 240,000 square foot, state of the art Headquarters in East Garafraxa, just outside Orangeville, ON. From humble beginnings, Tire Discounter Group has never wavered from the core values of providing quality products, great value, and exceptional service.

TDG is seeking a Credit & Collections Manager for our East Garafraxa head office.

The Credit & Collections Manager will be responsible for maintaining, supervising and recommending Credit policies and procedures, including the investigation of new customers, extending credit lines, granting credit and following up. Responsibilities will include providing leadership and coaching to the Credit team, providing consistently exceptional customer service, providing frontline credit application adjudication and for the overall Credit & Collections function within the organization.

Requirements:

• Effective communication skills with individuals at all levels of the organization and customers
• Ability to multi task with strong time management skills
• Proficient in MS Office (Word, Excel, Power Point, Outlook) and ERP system
• Strong problem solving, decision making & judgment skills
• Able to mentor and lead team to develop staff
• Ensure staff development through Credit workshops/webinars/seminars
• Thorough understanding of A/R function and risk management
• Able to work well under pressure and meet deadlines
• Strong work ethic and positive team attitude
• CCP designation
• University degree (Business preferred)
• Minimum 5 years experience in similar role

Job Duties:

• Coordinate credit & collections efforts for all TDG locations
• Develop, implement and enforce company Credit policies and procedures
• Analyze and approve the credit worthiness of all existing or new accounts with credit limits up to $200,000
• Gather & present data/recommendations to CFO on high limit accounts for approval
• Provide guidance to Credit Analysts in establishing the appropriate customer credit limits up to $20k
• Plan customer visits to review financial information and nurture relationships
• Review problem accounts for escalation to collections and/or legal action
• Train and mentor staff to develop team overall skills and experience
• Negotiate outsourced credit services (CLR reports & collection fees)
• Participate in general clerical functions in department as needed
• Participate in Credit workshops/webinars to update job knowledge
• Other duties as assigned

TDG strives to be an employer of choice, to attract and retain top talent, and to provide a safe and positive work environment for all of its team members.

TDG is an equal opportunity employer and welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities, aboriginal persons and persons of any gender identity and sexual orientation. TDG is committed to a positive, supportive, and inclusive environment.

TDG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please notify us and we will work with you to meet your needs.

Job Type: Full-time

Benefits:

• Company events
• Company pension
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Orangeville, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Credit Manager: 5 years (required)

Work Location: In person