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Director of Operations

2 weeks ago

Brockville, Ontario, Canada IEC Holden Full time $100,000 - $150,000 per year

Department:
Operations

Location:
Brockville

Description
Mission:
Own and deliver the safe, efficient, and profitable operation of the Brockville, Ontario facility. Drive measurable improvements in quality, throughput, cost, and employee engagement while scaling operations to support long-term growth. Strengthen a culture of process discipline, safety, and performance excellence, ensuring operational rigor across manufacturing, staffing, and all program initiatives. Hold full accountability for plant results and continuous operational improvement.

Outcomes:

  • Implement standard operating procedures across manufacturing, maintenance, and quality operations
    within the first 6 months
    , fully aligned with company-wide processes.
  • Establish a production schedule that ensures
    on-time delivery ≥ 95%
    within 12 months.
  • Achieve
    ≥ 80% labour efficiency by September 2026.
  • Increase production capacity by 50% within 12 months to support company growth targets, while maintaining KPI targets.
  • Establish a culture of safety and regulatory compliance with
    zero
    recordable or lost time incidents.
  • Achieve
    ≥ 98% first-pass quality
    within 12 months.
  • Achieve Trust index score of
    ≥ 65% on the annual Great Place to Work survey.

Role Competencies:

  • Operational Leadership in Complex Manufacturing Environments: Demonstrated expertise in leading and optimizing end-to-end manufacturing site operations with significant complexity and variability.
  • Cost-Conscious / Investment Minded: demonstrated ability to balance operational budgets with investment priorities.
  • Results-Driven Leadership: inspires cross-functional teams with clarity, accountability, and measurable performance standards.
  • Data-Driven Decision Making: consistently uses operational KPIs and data analytics to guide decisions and drive improvement.
  • Transparent Communication: proactive information sharing, ensuring no surprises for leadership and smooth organizational alignment.