Daycare Manager

Objectives:

The primary objective of the Daycare Manager role is to oversee the efficient operations of The Tots Cave Daycare on a day-to-day basis ensuring that the daycare's operations are aligned to meet the principles of cultural safety and inclusivity.

The Daycare Manager will play a crucial role in defining program methodologies, with a special emphasis on STEM, establish and implement policies and procedures, developing a staffing plan, and managing various aspects of labor relations, from hiring to performance management, and employee exits.

The Daycare Manager maintains responsibility for the day-to-day operations including facility and equipment compliance, licensing, program development and service delivery and evaluation, business operations within the program such as financial and human resource matters.

The Daycare Manager will provide daily supervision, leadership, and mentorship within the Childcare Programs, including supervising the Early Childcare Educators and Early Childcare Educator Assistants. The Childcare Manager will ensure the work of their team is integrated and managed to provide a beneficial level of services to the client and community members served.

Reports to: The Director of Operations - The Tots Cave Daycare Inc.

Key Duties and Responsibilities:

Key duties and responsibilities of this position will be carried out in accordance with MFS, the Ministry of Children & Family Development ("MCFD") and policies and procedures. Key Duties and Responsibilities include:

1. Managing the day-to-day operations of the Childcare Centre:

• Responsible for the implementation of a culturally competent practice approach in day-to-day operations of the daycare.

• Ensures compliance with municipal, provincial, and federal policies and regulations.

• Maintains (or oversees the development and maintenance of) effective childcare policies and procedures manuals.

• Oversees registration of children including oversight and primary responsibility for wait-list management and communication strategies.

• Facilitates a mechanism for ongoing feedback on program quality from families and responds to sensitive and common inquiries or complaints from families and/or members of the community.

• Oversees the updates and maintenance of the Daycare's online presence.

• Ensures that adequate security is maintained in the facility.

• Works on the floor as an Early Childhood Educator as backup for situations where staff are not available.

• Develops a supply list and oversees procurement processes to ensure all necessary materials and equipment are acquired to support activities and other program needs.

• Ensure the Childcare Centre's compliance with all health, safety, and licensing regulations.

2. Manages the Childcare Centre personnel including:

• Oversees and plans for staff recruitment, retention and well-being, including interviewing, hiring, training and supervising Early Childcare Educators and Early Childcare Educator Assistants, in accordance with the Policies and Procedures Manual.

• Interviews and hires new staff.

• Develops and implements a comprehensive labour management strategy that minimizes costs while maintaining appropriate staffing levels and ratios.

• Manages the use of vacation time and/or overtime to ensure the unit's salary liability is minimal. Authorizes vacation/accrued time and maintains appropriate records.

• Sets performance expectations and oversees performance and training plans.

• Carries out workplace investigations, applies progressive discipline, and terminates staff employment as required.

• Manages staff succession and progression planning.

• Provides leadership and support to daycare staff regarding their daily activities.

• Conducts regular communications, planning and strategy meetings with staff and appropriate stakeholders.

• Completes staff scheduling, on site payroll, evaluating job performance, conducting performance appraisals and coaching.

• Oversees or designates supervision of practicum students.

• Leads and supports key opportunities for staff recognition.

• Ensures personnel comply with the Community Care Facility Act.

3. Manages the Childcare program budget including:

• With the Director of Operations, develops and administers annual budgets to meet the program's annual and long-range financial planning goals.

• Prepares monthly cash flow forecasts and recommends reallocation of funds, where required.

• Develops and maintains the financial controls/procedures within the daycare.

• Assumes primary responsibility of internal controls for family fees including oversight of Accounts Receivable controls.

• Oversees daily program expenditures, ensuring that funds are spent within guidelines.

• Actively leads the assessment of current facility's operational costs.

• Assist Director of Operations with reports, review and provide feedback as required.

4. Develops collaborative partnerships through efforts including:

• Works with colleagues on initiatives that focus on strong service delivery that positively impact the staff and family experience.

• Leads and actively participates in all daycare meetings and all related leadership development initiatives.

• Ensures that program is delivered in accordance with service deliverables as outlined in applicable funding contracts.

• Addresses complaints and resolves problems where appropriate.

• Ensures effective communication with the clients and families, both verbally and in writing, including public speaking, education and clarifying processes and implementing boundaries in a non-judgmental manner.

• Consults with the Director of Operations, on a case by case basis/daily/weekly.

• Maintains individual client files, as required, and ensures that confidentiality is a priority.

• Provides written documents and monthly reports/stats to the Director of Operations.

• Performs other related duties as required.

Qualifications, Education and Experience:

• Basic Early Childhood Education Certificate and a license to practice from the B.C. Early Childhood Educator Registry.

• A valid Childcare First Aid Certificate.

• Strong working knowledge of child development and childcare programming, related legislation (the Community Care Facilities Act), regulations and policies related to childcare in BC.

• Working knowledge of BC Early Learning Framework (ELF).

• Working knowledge of case management principles and practices: file documentation, security, confidentiality, mandatory reporting controls, screening procedures.

• Working knowledge of pedagogical narration.

• Working knowledge and experience including children with support needs to fully participate in early learning programs and activities.

• Knowledge and experience in budgeting, cost estimating and fiscal management principles and procedures.

• Knowledge of the Child, Family & Community Services Act, specifically section 13 child protection concerns.

• Computer knowledge and the ability to use Microsoft office suite.

• 2-5 years recent related experience, managing a childcare facility or a combination of relevant experience.

Job Skills and Abilities

• Early childhood education: Knowledge of child development principles and age-appropriate teaching methods.

• Ability to lead and work effectively with program staff, volunteers, and nonprofit or publicly funded groups, agencies and organizations.

• Ability to build and maintain productive working relationships with all stakeholders.

• Demonstrated effective leadership, supervisory and teamwork skills.

• Strong time management skills.

• Excellent interpersonal, written and verbal communication skills, suitable for working with team members and young children.

• Strong organizational skills.

• Strong advocacy, diplomacy, problem solving and conflict resolution skills.

• Self-directed and motivated to manage all aspects of childcare facility operations with minimal supervision.

• Classroom management: Ability to create a structured and positive learning environment.

• Educate: Passion for teaching, nurturing, and supporting child and infant development.

• Caregiving: Ability to provide compassionate care and support to children.

• Cultural sensitivity.

Job Type: Full-time

Pay: $36.00-$37.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site childcare
• On-site parking
• Paid time off

Ability to commute/relocate:

• Prince George, BC V2L 1M8: reliably commute or plan to relocate before starting work (preferred)

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Daycare Management: 2 years (preferred)

Licence/Certification:

• Early Childhood Educator (At least level 2) Certificate (preferred)

Location:

• Prince George, BC V2L 1M8 (preferred)

Work Location: In person