Site Administrator

Company Overview

Koch Fuel Products Inc is a Central Alberta-based company dedicated to providing high-quality Petro-Canada fuel and lubricants. We pride ourselves on our modern fleet and extensive product range, including diesel exhaust fluid, transmission fluids, fuel tanks, oil tanks, and farm equipment. Our mission is to deliver reliable products and exceptional service to our customers.

Position Summary:

The Site Administrator (Edgar) is responsible for maintaining and balancing day-to-day operations to ensure all inventory levels are tracked according to Koch Fuel Products standards.

The Site Administrator (Edgar) must have excellent customer services skills as they are the frontline of our business. They will need to have strong time management skills to ensure all daily responsibilities are completed.

Duties and Responsibilities:

Under the supervision of the site manager, the duties and responsibilities of the Site Administrator (Edgar) include, but are not limited to, the following:

Facility and Equipment Management

• Assist in various site maintenance inside and outside (if needed)

Safety and Compliance

• Balance the daily reconciliations within accordance of PTMAA standards
• Maintains safe and clean reception area by complying with procedures, rules, and regulations

Operational and Managerial Duties

• Maintain accounts (e.g. new and existing files);
• Complete and balance daily batch in a timely manner
• Manage Petro Canada Invoices
• Assist in counting, balancing, and keeping inventory up to date
• Input Oil Water Separator data
• Process and complete Flaman sales and reconciliation
• Reconciliations and billing for all extra NPR products
• Become fully trained on Propane
• Work together with the administrative people at Red Deer to ensure all paperwork is being completed and filed in a timely manner to ensure they can do their work.

Customer Service and Point-of-Sale Duties

• Answer general phone inquiries, relay calls to the appropriate person, and return phone calls in a timely, professional, and courteous manner;
• First point of contact for site customers
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
• Maintain appropriate levels of involvement in customer issues requiring resolution;
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.

Minimum Requirements:

• Strong problem solving skills;
• High School Diploma
• Accountable and dependable;
• Able to communicate effectively (both written and verbal);
• Proficient in using a computer, including Microsoft Office (Word, Excel, Outlook);
• Exceptional attention to detail and quality of work;
• Good organizational, time management and prioritizing skills;
• Able to demonstrate a positive attitude and strong work ethic;
• Able to handle multiple priorities and tasks; and
• Experience with customer service preferred.

Working Conditions:

• Work in a busy, open office area with constant interruptions;
• Able to work on a computer for long periods of time;
• Able to comfortably answer phones and give consistent customer service
• May spend long hours in intense concentration which requires attention to detail and high levels of accuracy; and
• Required to meet a number of deadlines

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 30 – 50 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Ability to commute/relocate:

• Red Deer, AB T4P 3R3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you currently living within a 40 minute drive of this work location?

Education:

• Secondary School (required)

Experience:

• Administrative: 1 year (required)

Work Location: In person