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Part Time Office Administrator
2 weeks ago
Company Overview
Fairlawn Physiotherapy is dedicated to providing exceptional outpatient physiotherapy and rehabilitation services. Our mission is to enhance the well-being of our community through personalized care, including physiotherapy, massage therapy, chiropody, chiropractic services, Pilates, personal training, and nutrition services.
Summary
We are seeking an Office Administrator to join our team. In this role, you will support our healthcare professionals by managing front desk operations and ensuring a seamless patient experience. Your contributions will be essential in upholding our commitment to high-quality patient care. We are specifically looking to hire a part-time office administrator to work on Sundays and Friday afternoon/evenings with potential to increase hours. Please do not apply if you are not available to work these days and hours.
Responsibilities
Answering phone calls and emails
Greeting clients appropriately
Booking new and returning patients in clinic and over the phone/via email
Taking payments on a POS system
Responding to inquiries and providing general information to callers and visitors
Providing other general administrative and clerical support
Learning/using booking and scheduling software
General cleaning and on-site laundry
Learning/using direct billing platforms
Qualifications:
Minimum 1 year of experience as an administrator, preferably in a health care setting
Ability to work well under pressure in a fast-paced environment while maintaining an excellent standard of customer service to internal and external clients
Superior communication skills, both verbal and written
Superior time management skills, with the ability to prioritize tasks
Strong attention to detail and organizational skills
Reliable, with an excellent attendance history
Approachable and friendly with a genuine interest in assisting others
Willingness to take on new tasks and assignments when required
Compensation is hourly and open to negotiation
If you are passionate about making a difference in patient care and thrive in a dynamic environment, we invite you to apply today Join us at Fairlawn Physiotherapy and be part of a team that values your contributions.
Job Type: Part-time
Work Location: In person