Community Engagement Manager

Job Title: Community Engagement Manager

• Full-time (37.5 hours/week)
• Hybrid Position with at least 2 days in the Edmonton office weekly

About Us: Brain Care Centre (BCC) exists to give those impacted by acquired brain injury the support they need to overcome limitations, reconnect, rebuild, and thrive in the community. BCC is a registered charitable not-for-profit organization and serves the spectrum of brain injury from mild to severe.

Our team has about 20 staff located in Edmonton and Edson working in a hybrid format with once monthly in-person staff meetings at the Edmonton office.

BCC is an equal opportunity employer. All applicants will be considered for employment based on qualifications and merit, without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other legally protected ground.

Role: Reporting to the Executive Director, the Community Engagement Manager collaborates with leadership to develop strategies and leads execution of all things events, communications, and volunteer management. With a small administrative team, support of additional administrative duties may be required in addition to participation in internal committees and working with the Board's Fundraising Committee.

We are seeking a storyteller that can effectively share our story in a way that attracts increased interest and support to BCC. The individual should have the ability to take initiative, identifying opportunities for growth and engagement through traditional and grassroots channels with the skillset to produce high quality events, content, and collateral that builds BCC's brand and reputation. This is an opportunity to make a significant impact on the organization and community for a purpose-driven professional.

Qualifications:

• Related diploma or degree plus 7-10 years of related professional experience
• Work experience within a nonprofit organization is strongly preferred
• Experience planning successful events that raise profile, awareness and funds
• An innovative approach and mindset to engaging clients, donors, and future partners
• Successful outcomes using various social media platforms, Canva, MailChimp
• Excellent written communications for various channels from storytelling to metric reports
• Demonstrated ability to identify, report on, and meet KPIs
• A track record of producing impactful communications including newsletters, donor appeals, annual reports, social media, and press releases
• A high attention to detail and sensitivity to maintaining Brand and style guidelines
• Experience managing volunteers for various opportunities including corporate, events, and ongoing service enhancing roles
• Familiarity with professional working boundaries and policies related to volunteer participation
• A team player that celebrates and leans into strengths in others
• Experience operating in a hybrid work environment is considered an asset
• Clear criminal record check for vulnerable sectors

Major Responsibilities:

• Create, implement, and report on a communications plan that aligns with organizational goals
• Establish clear brand guidelines, templates, and collateral assets
• Increase engagement and profile of BCC to ensure all eligible clients know how to access services and to attract grants and donations by compelling philanthropic activity
• Manage all digital media including content creation and management BCC's social media accounts and website, including interacting with the various audiences on each platform
• Prepare and distribute quarterly e-newsletter
• Work with management and the Fundraising Committee to ideate fund and awareness raising event concepts; plan and execute event delivery
• Expand and manage BCC's volunteer program
• Meaningfully engage other BCC staff in community engagement initiatives
• Assist with donor and market research when required
• Administrative tasks to support the organization as required

Compensation:

The position will be compensated in line with BCC manager salary parameters commensurate with experience.

Employees are eligible for an RRSP match after six months, health and dental benefits after 3 months, generous paid time off, and a hybrid work environment with free parking.

Apply:

To apply for this position, please submit a cover letter and resume in a single PDF with the file name as [Full Name]2025CEM to including your earliest start date or notice period and salary expectations. Applications will close November 19, 2025 at 5:00PM.

Job Type: Full-time

Pay: $55,000.00-$70,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Work Location: Hybrid remote in Edmonton, AB T5B 3H7