Manager, Business Application Management

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview :

You will join a dynamic and collegial team of professionals in the Legal Department and be involved in a wide range of activities working to advance strategic priorities while ensuring proper risk management.

Collaborating with talented colleagues and partners in a variety of legal specializations, members of the Legal team can develop their skills every day. We will help you realize your full potential and achieve your career goals. From mentorship and training programs to leadership development, you will receive the support you need to help you to succeed.

You'll have the chance to:

Shape the Future of Legal Department: Use your data expertise to transform how the Legal department operates, driving efficiency and innovation in a traditionally non-technical field.

Gain Unique Insights: Work in a domain that offers a unique intersection of data, law, and regulatory compliance, broadening your professional expertise.

Impact High-Stakes Decisions: Your work will directly influence high-stakes legal and regulatory decisions, providing you with a sense of purpose and contribution to the bank's success.

Collaborate with Diverse Teams: Engage with professionals from various backgrounds and departments, expanding your network and fostering collaborative relationships.

Develop Leadership Skills: Take ownership of data projects and lead initiatives that will position you as a key contributor to the bank's legal and compliance functions.

Position Overview:

As the Manager, Business Application Management role, you will be a key member of the Legal Technology Enablement team in Toronto and lead a team of talented and dedicated professionals.

You will be at the forefront of managing TD Legal's technology stack from the legal business and operational standpoint. You will be supporting Legal's Data and Technology roadmap, develop and implement configurations to assist in the delivery of efficient and scalable solutions across TD Legal.

This includes participating in the strategic planning and ongoing operational management of the TD Legal Technology Stack. Partnering with the TD technology team to lead and co-ordinate upgrades/system updates and managing the team that supports these platforms.

This is a business centric role. This role is not advisory — you will be accountable for ensuring that our application and data platform we use every day is stable, efficient and trusted.

Key Accountabilities

• Direct accountability for leading and managing Business Operations Practices to support delivery of BAU processes for 3 or more applications
• Owns the deployment and change management for initiatives / projects spanning across all project tiers
• Responsible for providing support to projects in developing operating practices to support delivery and integration of Technology projects into Operational Processes
• Accountable for documentation management for Business Operations and Project artifacts (i.e. Operations Manuals, BRD, SRS, Test Plans, etc)
• Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
• Establish effective relationships across multiple business and technology partners, program, project managers
• Ensure the team maintains compliance and procedure guidelines to support satisfactory audit results
• Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
• Lead and manage a sizeable team of professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results

Qualifications:

• Bachelor's degree in data management, Information Technology (IT) Management, Computer Science, or a related field.
• 5-7+ years' experience in supporting business applications, business and user data management within North American financial services setting.
• Ability to navigate and translate complex application and/or data issues into business terms
• Excellent analytical, problem-solving, and communication skills, with the ability to translate complex data concepts for non-technical stakeholders.
• Experience in project management, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Familiarity with North American legal or regulatory environments is an asset but not required.
• People Management Experience is an asset.
• A mindset of ownership, accountability, and business impact.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):

Sans Objet