CH&E Specialist

Job Description
Through its core values of
Courage, Respect and Excellence
, CAMH is implementing its Strategic Plan:
Connected CAMH,
to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health
is
Health.
To learn more about CAMH, please visit their website at:
To view our Land Acknowledgment, please click
here
.
On November 30, 2023, 9-8-8 was launched in Canada as a new national three-digit number for suicide prevention and emotional distress. In 2022, CAMH was announced as the lead for the coordination and administration of 9-8-8, and has acted in this capacity to lead and coordinate the implementation of 9-8-8 and manage the operations and post-launch activities. As of November 2023, this ground-breaking new service is available 24/7/365, in English and French, and accessible to everyone from coast to coast to coast. CAMH is working closely with the federal government and key partners from different groups and communities, provinces, territories and building on our work on Talk Suicide Canada, to deliver this high quality, evidence-based, equitable suicide prevention service to Canada.

Position Description
9-8-8 and CAMH Education are seeking a full-time, permanent CH&E Specialist (Instructional Designer) to support the design, development and implementation of online courses and simulation-based learning for 9-8-8 responders.

Reporting to the Director of Community and Continuing Education, with a dotted line to 9-8-8 Education leadership, the CH&E Specialist will identify the training needs of the 9-8-8 target learners, apply best practices in instructional design and curriculum development to create tailored interactive courses, e-learning programs, and simulation-based education as well as support the creation of user guides, web-based resources, quick reference guides, job aids and other learning and support materials, as needed, for 9-8-8 responders. They will also support evaluation of the learning strategies and disseminate reports to 9-8-8 leadership. The CH&E Specialist will apply adult education and learning theories and instructional design models, as well as the principles of equity, diversity, inclusion and accessibility to the development of education and training. The successful candidate will generate evidence-based content for e-learning programs and will also develop engaging learning activities that include branching scenarios, case studies, gamification, and virtual simulation to enhance the 9-8-8 responders' learning process.

The CH&E Specialist will collaborate with team members in the simulation centre, digital innovation, and evaluation teams, as well as 9-8-8 subject matter experts, including healthcare professionals and clinical teams and lived experience experts, and other internal and external interest holders. The successful candidate will be involved in the creation of evaluation tools to assess outcomes of educational activities and will work collaboratively with research analysts and evaluation coordinators to report on educational outcomes and impact. The successful candidate will be able to manage multiple aspects of work simultaneously, and work independently, as well as with a diverse team. The CH&E Specialist will keep up with best practices, innovations, research, theories, technologies, and trends in the education field.

The candidate will support a workplace that embraces diversity, encourages teamwork, and complies with all applicable regulatory and legislative requirements. This position is located at 1025 Queen St West.

Job Requirements
The successful candidate will have a Master's degree in Education, Instructional Design, Educational Technology or related discipline with three (3) years of experience as a lead instructional designer, creating evidence-based adult education. Demonstrated knowledge of adult learning theories, instructional design models, curriculum development, and current and emerging learning technologies is required. Demonstrated knowledge and expertise in several of the following areas as it relates to online learning is required: inter-professional collaboration and simulation, adult education, instructional design, the educational needs of health professionals and other professional staff in addiction and mental health, delivery of educational programming, health promotion and prevention, educational materials for patients and families, research and evaluation. Experience in the field of crisis services, mental health or mental health service delivery is considered an asset.

Demonstrated knowledge of and experience with learning management systems such as Moodle, eLearning authoring tools such as Articulate (i.e., Storyline and Rise), and web conferencing software such as WebEx or Zoom is required. Knowledge of the Accessibility for Ontarians with Disabilities Act is required. Previous experience in a healthcare and/or academic setting is preferred. Demonstrated ability to search, identify, and summarize relevant evidence (i.e., conducting comprehensive literature reviews) is required. Familiarity with accreditation requirements for governing bodies of health care professionals is required. Excellent interpersonal, communication (oral/written), creative problem-solving and organizational skills are required. Demonstrated ability to work independently in a self-directed manner, as well as collaboratively in a team setting is required. The ability to work in a fast-paced environment and adapt to and manage changing priorities is required. Bilingualism (French/English) is considered an asset.