Current jobs related to Key Account Manager - Toronto, Ontario - Kaizen Gaming

  • Key Account Manager

    2 hours ago

    Toronto, Ontario, Canada RPC Company Full time

    Key Account Manager | Leadership & Strategic ExecutionThis Key Account Manager will partner with Sales Teams to acquire high dollar, massive projects in the Toronto Area. Must have a construction background and the ability to bid very large projects. Candidates must possess experience with SalesForce.• Provides strategic leadership to managers and...

  • Key Account Manager

    2 hours ago

    Toronto, Ontario, Canada Kaizen Gaming Full time

    Let's start with the roleThe Key Account Manager will oversee the portfolio of high-net-worth customers in the Canadian market, focusing on building relationships with Key Accounts. This role emphasizes enhancing loyalty, delivering personalized and rewarding experiences, all within a sustainable framework. It offers a unique opportunity to engage with...

  • Key Account Manager

    2 hours ago

    Toronto, Ontario, Canada Kaizen Gaming Full time

    We are Kaizen GamingKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than 2.700 Kaizeners, from 40+...

  • Key Account Manager

    2 hours ago

    Toronto, Ontario, Canada Organika Health Products Inc Full time

    Job Title: Key Account Manager – Specialty & FDMLocation: Ontario (Travel Required)Salary: $85,000-$95,000 Base + CommissionWho are we?Organika is a premium natural health company from Vancouver, Canada. We have been obsessed with helping people live healthier for over 35 years now As trendsetters in the health industry, we strongly believe everyone should...

  • Key Account Manager

    6 days ago

    Toronto, Ontario, Canada Lindt & Sprüngli (Canada), Inc. Full time

    Reporting to the National Account Manager, the Key Account Manager (KAM) is responsible for developing and executing long-term strategies with assigned customers, ensuring alignment with Lindt Canada's Marketing and Sales objectives. This role serves as the primary liaison between the customer and cross-functional internal teams to deliver, and exceed,...

  • Key Account Manager

    2 hours ago

    Toronto, Ontario, Canada Lindt & Sprüngli (Canada), Inc. Full time $90,000 - $115,000

    Reporting to the Head of Alternate Channels, the Key Account Manager (KAM) will be responsible for developing long-term strategies with the customer, in line with Marketing and Sales Strategy sales plans. The KAM will liaise between the customer and cross-functional internal teams to ensure the timely and successful delivery, or over delivery, of Lindt's...

  • Key Account Coordinator

    6 days ago

    Toronto, Ontario, Canada Muskoka Brewery Career Full time

    Reporting to the Senior Key Account Manager – Retail, the Key Account Coordinator will support the development and implementation of customer activations to increase brand exposures in Grocery, On-Premise, TBS, LCBO, Big Box & Convenience channels by coordinating brand education programming, and lead sampling initiatives. The Key Account Coordinator...

  • Key Account Coordinator

    2 hours ago

    Toronto, Ontario, Canada Muskoka Brewery Career Full time

    Reporting to the Senior Key Account Manager – Retail, the Key Account Coordinator will support the development and implementation of customer activations to increase brand exposures in Grocery, On-Premise, TBS, LCBO, Big Box & Convenience channels by coordinating brand education programming, and lead sampling initiatives. The Key Account Coordinator...

  • Media Sales Opportunities

    7 days ago

    Toronto, Ontario, Canada Key Media Full time

    We're looking to expand our pipeline of energetic and talented sales professionals to help us to drive the commercial development of some of the world's leading B2B titles and events. We're seeking salespeople to join our talent pool for great career opportunities in 2026. Register your interest today.Life at Key Media…As the home of the world's most...

  • Strategic Account Manager

    2 hours ago

    Toronto, Ontario, Canada 360insights Full time

    What you will be doing:This is an existing vacancy.The Strategic Account Manager will serve as a key growth advisor to our customers. You will build and maintain strong relationships with key decision-makers to help clients evolve and strategically expand their use of our platform and services. This role aims to improve client satisfaction, retention, and...

Key Account Manager

4 hours ago

Toronto, Ontario, Canada Kaizen Gaming Full time

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. 

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there'll be no average day for you. Ready to Press Play on Potential?

Let's start with the role

The Key Account Manager will oversee the portfolio of high-net-worth customers in the Canadian market, focusing on building relationships with Key Accounts. This role emphasizes enhancing loyalty, delivering personalized and rewarding experiences, all within a sustainable framework. It offers a unique opportunity to engage with high-value customers, providing them a world-class experience while promoting responsible gambling and sustainability.

 As a Key Account Manager, you will:

  • Manage the customer portfolio and establish strong personal relationships to foster loyalty, retention, and increased lifetime value by maintaining their customary and sustainable play levels;
  • Monitor individual customer performance and ensure timely provision of rewards, both online and offline, aligning with business requirements; 
  • Deliver top-tier customer service to assigned customers, acting as the primary point of contact through all available channels and for any related issues;
  • Proactively target individual customers with appropriate actions at strategic points in their lifecycle (new Key Accounts, churning, lapsed, returning, big winners, etc.) to drive growth and activity;
  • Strategically plan and host diverse local or global Key Account events, collaborating with the Hospitality and Sponsorship Team, including hospitality at sporting events, concerts, luxury dinners, and entertainment outings, collaborating with the Hospitality and Sponsorship Team;
  • Monitor market-level performance and comprehend emerging trends;  
  • Initiate campaigns tailored to stimulate activity among assigned Key Accounts, ensuring prompt generation, tracking, and reporting of results;
  • Acquire in-depth knowledge of customers (playing behaviors, preferences, dislikes) to build respective strategies;
  • Play a vital role in driving business success by representing the voice of Key Accounts and providing valuable feedback and innovative ideas to enhance the overall customer experience.

What you will bring:

  • Bachelor's and/ or Master's Degree in Marketing/Business Administration/Management or other relevant fields;
  • Work experience in a customer-facing environment. Key customer management will be considered a plus;
  • Excellent command of English;
  • Strong relationship-building skills and a commitment to providing world-class service to our valued customers;
  • Commercial acumen, analytical and organizational skills, attention to detail;
  • Excellent MS office skills;
  • Outstanding written and verbal communication skills;
  • Passion for the online gaming industry, either as a customer or through prior work experience in the industry;
  • A sense of responsibility, reliability, and a proven ability to work well within a team;
  • Professional appearance, and a willingness to travel and work outside of regular office hours;
  • Availability for international travel and mobility is considered a plus.

Kaizen Gaming Perks

  • A buddy will support you with your onboarding
  • Competitive pay and bonus scheme
  • Private health insurance
  • Developmental 360° feedback framework
  • Unlimited access to Udemy & continuous training

#LI-Hybrid

#LI-DG1

Recruitment Privacy Notice 

Regarding the data you share with us, you may find and read our recruitment privacy notice here.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.