Dental Patient Care Coordinator

2 weeks ago

Mississauga ON LW Z, Canada Kingsway DPO Full time $45,600 - $65,120 per year

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires proficiency in electronic medical records and familiarity with dental terminology, as well as experience in a dental or medical office environment.

Duties

  • Greet patients warmly and manage the check-in and check-out process efficiently.
  • Schedule appointments and maintain an organized calendar for the dental team.
  • Responsible for keeping the schedule full and productive
  • Handle patient inquiries via phone systems and in-person, providing accurate information regarding services and procedures.
  • Manage patient records using electronic medical records systems, ensuring all information is up-to-date and compliant with regulations.
  • Process patient payments and insurance claims accurately.
  • Maintain cleanliness and organization of the front desk area.
  • Collaborate with dental staff to ensure seamless patient flow throughout the office.
  • Assist with administrative tasks as needed, including filing, data entry, and managing correspondence.

Experience

  • Previous experience as a Dental Receptionist or in a similar front desk role within a dental or medical office is preferred.
  • Proficiency in using dental software such as AbelDent is highly desirable.
  • Strong communication skills, both verbal and written, are essential for effective patient interaction.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Experience with administrative duties including managing phone systems and scheduling appointments is required.

Join our team today to contribute to a positive patient experience while enhancing your skills in a supportive environment

Job Type: Full-time

Pay: $23.00-$26.00 per hour

Benefits:

  • Dental care
  • Vision care

Experience:

  • Dental office: 2 years (required)

Work Location: In person

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