Barista and Cashier

13 hours ago

Vancouver BC VZ E, Canada Trees Cheesecake+Organic Coffee Full time

Job description

Barista/Customer Service

Job Description

NATURE AND SCOPE:

Reporting to the Store Manager and being responsible for the overall operational standards to run a shift.

RESPONSIBILITIES:

  • General responsibility for running a shift to Trees' standards.
  • Ensures the well being and safety of customers.
  • Customer service:

o Greet customers and provide an offer of service

o Use point of sale system to ring up orders

o Process cash, debit, credit and gift card transactions

o Prepare food and beverage orders

o Provide assistance with wholesale purchases

  • Ensures the restaurant is continually meeting production demands and standards for food quality and service experience.
  • Completes various tasks dependent on ability, seniority and division of tasks.
  • Trains and coaches' new staff if directed by Management.
  • Handling of customer concerns. Defers serious customer concerns to restaurant manager (ie: food poisoning complaints).
  • Ensures completion of shift responsibilities with respect to cleaning, stocking and equipment maintenance.

Job Type: Full-time

Job Type: Full-time

Pay: $17.85 per hour

Expected hours: 30 – 36 per week

Work Location: In person

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