CLDRSRC8294 - Healthcare Business Analyst - Intermediate

Location: Hybrid up to 3 days onsite, subject to change

Public Sector Experience: Required

Must Haves:

Bachelor s degree in Business, Health Information, or related discipline (or equivalent experience)

Minimum 7 years of experience in business process analysis, solution adoption, and change management

Proven experience in data analysis, business intelligence, and process mapping techniques

Demonstrated ability to manage multiple projects and deliver results under tight deadlines

Strong knowledge of healthcare data standards and terminologies (e.g., HL7 FHIR , SNOMED CT , LOINC )

Resources with knowledge of Digital Health Standards (e.g., HL7 FHIR) to collaborate with others in delivering standards components outlined in the Digital Health Standards (DHS) Program Workplan.

Must haves:

Bachelor s degree in Business, Health Information, or related discipline (or equivalent experience)

Minimum 7 years of experience in business process analysis, solution adoption, and change management

Proven experience in data analysis, business intelligence, and process mapping techniques

Demonstrated ability to manage multiple projects and deliver results under tight deadlines

Extensive experience in partner engagement and facilitation for digital health initiatives

Strong knowledge of healthcare data standards and terminologies (e.g., HL7 FHIR , SNOMED CT , LOINC )

Excellent communication skills both verbal and written, and strong partner engagement skills

Strong problem-solving, analytical thinking, and decision-making capabilities

Responsibilities:

Lead business process analysis to identify, evaluate, and optimize workflows supporting strategic and operational objectives

Prepare reports, presentations, and briefing materials to support planning, decision-making, and partner communications

Maintain up-to-date knowledge of Ontario Health products, policies, and digital health standards to support team and interest-holder alignment

Analyze and resolve issues related to data quality, governance, and accessibility across standards initiatives

Conduct partner engagement to gather requirements, support adoption, and promote interoperability

Collaborate with cross-functional teams to align standards initiatives with broader portfolio goals

Facilitate and support committees and working groups by coordinating meetings, agendas, and decision tracking

Develop and maintain documentation artifacts including charters, project logs, process maps, use cases, and training materials

Work with different partners and subject matter experts from different backgrounds (clinical, business, and technical).

Desired Skills:

Proficiency with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools (e.g., Microsoft Office 365)

Proficiency in process mapping techniques and solution development lifecycle

College/University undergraduate degree in Business, Health Information or related discipline from a recognized institution or equivalent experience

Knowledge of Healthcare Information Systems used throughout the province of Ontario

Knowledge of Ontario s healthcare landscape

Ability to readily identify, assess and mitigate implementation and adoption issues

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

A team player with a track record for meeting deadlines

Required Skills:

Proven experience in business process analysis, workflow optimization, and documentation

Proficiency in data analysis, business intelligence, and solution development lifecycle

Research and analysis

Communication and collaboration

Partner management

Required Experience / Evaluation Criteria:

• Minimum 7+ years of experience in business process analysis, workflow optimization, and documentation in healthcare or digital health environments.: 20 Points

• Demonstrated experience in partner/interest-holder engagement, committee facilitation, and cross-functional collaboration across clinical, business, and technical domains.: 20 Points

• Experience in developing and maintaining documentation artifacts (e.g., charters, process maps, training materials) and supporting standards governance and operational improvements.: 20 Points

• Strong knowledge and experience with healthcare data standards and terminologies (e.g., HL7 FHIR , SNOMED CT , LOINC ) and their application in digital health initiatives.: 10 Points

• Experience with data analysis, business intelligence, and solution development lifecycle. : 10 Points

• Knowledge and understanding of the standards lifecycle and the Digital Health standards landscape (Canadian/pan-Canadian, and international standards), and Digital Health initiatives in other jurisdictions (local, regional, provincial).: 10 Points

• Knowledge and strong understanding of jurisdictional electronic health record projects, interoperability services and integration with healthcare initiatives within regional healthcare organizations for clinical data repositories, and other associated healthcare information systems in use within a jurisdiction.: 10 Points

Total Evaluation Criteria: 100 Points

Deliverables

Deliverables Include:

. The Senior Business Analyst will work collaboratively with the DHS Program on deliverables related to standards

Facilitate stakeholder engagement and collaboration across Ontario Health and external partners

Lead the creation and maintenance of documentation artifacts including charters, logs, workflows, use cases, and training materials

Facilitate and support committees and working groups by coordinating agendas, meetings, and decision tracking.

Conduct business process analysis to identify opportunities for operational and deployment improvements

Collaborate with cross-functional teams to align standards initiatives with strategic and portfolio objectives

Develop and maintain governance documentation and ensure compliance with standards and policies

Prepare reports, presentations, and briefing materials to support program planning and decision-making