Bilingual Customer Care Associate

2 days ago

Markham, Ontario, Canada Bilingual Source Full time

Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)

Introduction

Are you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your initiative and customer-first mindset will truly shine.

What You'll Do

You will work closely with both customers and dealerships to support the lease maturity process. Your focus will be on delivering a positive end-of-lease experience, retaining loyal customers, and streamlining internal workflows.

Responsibilities


• Respond to lease maturity inquiries via phone and email


• Assist with inspection scheduling, customer intent clarification, and follow-up campaigns


• Review lease returns for wear and tear compliance and payment accuracy


• Manage and follow up on Lease Maturity Statements for excess use


• Coordinate document collection for lessee buyouts


• Support lease extensions and process adjustments with the Quality Assurance team


• Help refine and maintain lease maturity systems and processes


• Collaborate across teams to enhance overall customer satisfaction

Qualifications


• Fully bilingual in French and English, with strong verbal and written communication skills


• 1 to 3 years of experience in administrative or customer service roles


• Prior experience in leasing or the automotive sector is an asset


• Comfortable working in fast-paced environments with frequent interruptions


• Strong time management and organizational skills


• Proficient with Microsoft Office tools; Salesforce experience is a plus


• Bachelor's degree preferred

Benefits


• Salary of $50,000 to $55,000


• Comprehensive health and dental benefits


• Supportive team culture that encourages learning and growth


• Training opportunities and access to industry tools


• Hybrid work flexibility may be available

Why Work with Us

Our client offers the kind of environment where proactive individuals can grow their careers. You'll be joining a team that values collaboration, innovation, and excellence. With the right attitude and drive, you'll have the support to elevate your skill set and move forward in a company that's committed to your success.

Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."

Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking

Bilingual Lease Maturity Specialist (French Required).

  • Bilingual Assistant Customer Accounts Associate, Collections

    7 days ago

    Markham, Ontario, Canada Toyota Credit Canada Inc. Full time

    Toyota Financial Services currently has an exciting 12-month contract asBilingual(English and French) Assistant Customer Accounts Associate, reporting to the Supervisor of Collections.This role resides in our Markham Head Office.What you will be doing:• Call delinquent accounts that are 15 to 59 days past due• Confirm clients' information and make...

  • Bilingual Customer Service Representative

    2 weeks ago

    Markham, Ontario, Canada Adecco Full time

    Bilingual Customer Service Representative job opening in Markham, ON (English/French)Adecco Professional Staffing is currently partnering with an established and stable client looking to find top bilingual talent for another Bilingual Customer Service Representative job opening in Markham, ON. To be considered for this opportunity, you must bring at least...

  • Bilingual Patient Care Coordinator

    7 hours ago

    Markham, Ontario, Canada Sentrex Health Solutions Full time

    Position Type:Full-timeDepartment:PerCuroWork Location:RemoteWork Hours:Monday to Friday, Standard Business HoursTravel Required:NoA proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Markham, Ontario, Canada Quantum Management Services Ltd. Full time

    Position:Bilingual Customer Support SpecialistLocation:MarkhamSalary:$36 per hourSchedule:Hybrid - 3 days in office / 2 days remoteJob Type:1-year contract with strong potential to go permanentOur client is looking for aBilingual Customer Support Specialist (English/French)to join their high-performing team in Markham. If you're passionate about delivering...

  • Bilingual Customer Logistics Representative

    7 days ago

    Markham, Ontario, Canada Integrated Resources, Inc ( IRI ) Full time

    Job Title:Bilingual Customer Logistics RepresentativeLocation:Markham, CA (Hybrid)Duration:12 MonthsShift:Mon – Fri Business HoursJob Description:Bilingual Customer Logistics Representative Pharmaceutical Med Tech Services Inc, a member of the Pharmaceutical Family of Companies is recruiting for a Customer Logistics Representative.Position Summary:The...

  • Bilingual Patient Care Navigator

    15 hours ago

    Markham, Ontario, Canada Sentrex Health Solutions Full time

    Position Type:Full Time (Fixed-term, approx 12 months)Department:Clinic SolutionsWork Location:BC, CanadaWork Arrangement: Remote (Mon-Fri , 9-5 pm, PST)Travel Required:NoA proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their...

  • Bilingual Customer Service Specialist

    1 week ago

    Markham, Ontario, Canada IHRA Full time

    We are a well-established global organization in the health and technology sector is seeking a Bilingual Customer Support Advocate to join its Canadian operations team. This full-time, on-site role is ideal for someone who excels in customer service, enjoys problem-solving, and thrives in a fast-paced environment.You will serve as part of the first line of...

  • Bilingual Customer Service Representative

    2 weeks ago

    Markham, Ontario, Canada Johnson & Johnson MedTech Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Bilingual Customer Service Representative

    5 days ago

    Markham, Ontario, Canada Johnson & Johnson MedTech Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Bilingual Customer Service Representative

    5 days ago

    Markham, Ontario, Canada Johnson & Johnson Innovative Medicine Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...