Bilingual Assistant Customer Accounts Associate, Collections

4 days ago

Markham, Ontario, Canada Toyota Credit Canada Inc. Full time

Toyota Financial Services currently has an exciting 12-month contract as
Bilingual
(English and French) Assistant Customer Accounts Associate, reporting to the Supervisor of Collections.

This role resides in our Markham Head Office.

What you will be doing:


• Call delinquent accounts that are 15 to 59 days past due


• Confirm clients' information and make suitable payment arrangements


• Answering inbound calls


• Negotiate total losses/insurance settlements


• Complete other departmental duties as required

What you bring:


• Must be available to work between the hours of 8:00 am to 8:00 pm


• Excellent communication, negotiation and decision-making skills


• Strong organization skills with the ability to handle multiple priorities


• Self-starter with the ability to work independently


• Bilingual Preferred– written and oral fluency in English and French


• University Degree or College diploma, preferably in a business-related field

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and

value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do

business. Applicants for our positions are considered without regard to race, ethnicity,

national origin, sex, sexual orientation, gender identity or expression, age, disability,

religion, or any other characteristics protected by law.

About Toyota Financial Services

Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota

and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial

Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan

with the Canadian operation headquarters in Markham, Ontario

What Sets Us Apart?

At Toyota Financial Services (TFS), you will help create best in class customer experiences in an

innovative, collaborative and team focused environment. TFS is an important part of the Toyota

family, an award-winning global company, recognized worldwide for our technological

leadership and superior standards of quality, continuous improvement and environmental

responsibility.

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