Administrative Assistant

5 days ago

Campbell River, British Columbia, Canada Steve Marshall Group Full time

Discovery Collision & Autobody
is a trusted collision repair facility known for quality workmanship, professionalism, and exceptional customer service. Our team plays a critical role in supporting customers through the repair process while ensuring smooth day-to-day operations behind the scenes.

We are currently seeking a reliable and detail-oriented
Full-Time Administrative Assistant
to support our front office and operations team. This role is ideal for someone who is highly organized, customer-focused, and comfortable managing multiple administrative tasks in a fast-paced environment.

At Discovery Collision & Autobody, we value teamwork, accountability, and a positive attitude. If you're looking to join a close-knit team where your contribution matters and where you can build a stable, long-term career in the automotive industry, we'd love to hear from you.

Responsibilities

  • Greet customers professionally and provide a welcoming front-office experience

  • Answer and direct incoming phone calls and emails in a timely and courteous manner

  • Open, maintain, and close repair files with accuracy and attention to detail

  • Prepare invoices, submit for payments, and manage accounts receivable

  • Schedule vehicle repairs, courtesy cars, and customer pick-ups

  • Track and record employee hours as required

  • Coordinate and oversee the courtesy vehicle fleet

  • Collaborate closely with technicians, estimators, and management to ensure smooth workflow

  • Enter invoices and other documentation into internal systems

  • Maintain office equipment and manage ordering of supplies

  • Move vehicles on-site as required to support daily operations

Qualifications

  • Willingness to train; candidates with previous collision repair, automotive, customer service, or administrative experience will be given priority

  • Working knowledge of Microsoft Outlook, Excel, and Word

  • Valid driver's licence with a clean driving record

  • Strong organizational skills with the ability to multitask and prioritize effectively

  • Excellent verbal and written communication skills

  • Adaptable and comfortable with evolving policies, procedures, and industry requirements

  • Professional, positive, and customer-focused attitude

  • Reliable, hardworking, and dependable

  • Calm and patient demeanor, with a good sense of humour and team-oriented mindset

If you believe you'd be a great fit for this role and our team, we'd love to hear from you Please submit your resume for consideration. We sincerely thank all applicants for their interest — however, only those selected for an interview will be contacted.

We are proud to be an
equal opportunity employer
committed to creating a workplace that is welcoming, inclusive, and respectful. All employment decisions — including recruitment, hiring, training, promotion, and compensation — are made without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

We believe
diversity and inclusion make our team stronger
, and we're dedicated to fostering an environment where every employee feels valued, supported, and empowered to succeed.

If you require an accommodation during the selection process, please let us know. We will work with you to ensure your needs are met in accordance with applicable laws.

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