Insurance QA Analyst

2 weeks ago

Vancouver BC VC X, Canada Plus Underwriting Managers Ltd. Full time

Insurance QA Analyst:

Forward Insurance Managers Ltd. is a modern, independent, Canadian Insurtech MGA. JET is Forward's full policy life cycle platform used by insurance brokers across Canada. We are hiring a detail-oriented Insurance QA (Quality Assurance) Analyst. This role aids in ensuring the quality and reliability of Forward's JET platform. The position is located in downtown Vancouver, BC and is 100% in-office (not remote).

Your Day-to-Day:

  • Perform QA testing of various JET platform transaction functions to ensure accurate updates and criteria have been successfully implemented on different classes of insurance (visit for our product offering).
  • Document testing results and report findings back to internal stakeholders.
  • Assist in creation and maintenance of testing documentation.
  • Collaborate with product owners, underwriting team, senior leadership to understand insurance product requirements and workflows.
  • Participate in sprint planning with the JET team, assisting in coordinating successful publishes.
  • Other duties as required.

Qualifications:

  • Bachelor's Degree or equivalent experience.
  • At least 1 year in insurance field (broker, underwriting, claims)
  • Relevant insurance education (completion of or working towards Fundamentals, CAIB, CIP, or similar)
  • Strong professional written & verbal communication.
  • Transparent and inclusive collaboration style.
  • Meticulous attention to detail.
  • Comfortable with modern technology tools, especially MS Office (bonus if familiar with Jira/Confluence).
  • Organized and adaptable – not phased by shifting priorities.
  • Successful completion of a criminal record check.

Job Types: Full-time, Permanent

Pay: $50,000.00-$80,000.00 per year

Benefits:

  • Extended health care
  • Paid time off

Application question(s):

  • This is a 100% in-office role. Are you comfortable with commuting to the office downtown Vancouver?

Work Location: In person

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