Medical Office Assistant
1 week ago
Position: Specialized Medical Office Assistant (Orthopaedics – Shoulder & Knee)
We are seeking a motivated and compassionate Medical Office Assistant (MOA) to join a busy orthopaedic surgery practice specializing in shoulder and knee conditions. This is a unique role combining administrative excellence with patient education and clinical coordination, under physician supervision.
Key Responsibilities
Serve as the first point of contact for patients; manage front desk and phone communications
Schedule appointments, manage referrals, and assist with triage under physician guidance
Maintain and update electronic medical records (EMR) accurately
Support patient education, treatment planning, and post-visit follow-up under supervision
Assist with developing and updating patient education materials.
Coordinate correspondence, scanning, faxing, and general office workflow
Support clinic operations to ensure an efficient, patient-centered experience
Qualifications
Training or experience as a Medical Office Assistant, Kinesiologist, or related healthcare role
Experience in a medical or surgical specialty practice preferred (orthopaedics an asset)
Proficiency with EMR systems and medical terminology
Maintaining and developing orthopaedic website
Strong organizational, communication, and patient-service skills
Ability to work efficiently in a fast-paced clinical environment
An experienced MOA is on site to provide training and ongoing support.
Job Type: Part-time
Pay: $20.00-$25.00 per hour
Expected hours: 8 – 16 per week
Benefits:
- On-site parking
- Work from home
Work Location: Hybrid remote in Duncan, BC V9L 1P3
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