Medical Office Assistant

1 week ago


Duncan BC VL P, Canada Dr Shalinder Arneja Inc. Full time

Position: Specialized Medical Office Assistant (Orthopaedics – Shoulder & Knee)

We are seeking a motivated and compassionate Medical Office Assistant (MOA) to join a busy orthopaedic surgery practice specializing in shoulder and knee conditions. This is a unique role combining administrative excellence with patient education and clinical coordination, under physician supervision.

Key Responsibilities

  • Serve as the first point of contact for patients; manage front desk and phone communications

  • Schedule appointments, manage referrals, and assist with triage under physician guidance

  • Maintain and update electronic medical records (EMR) accurately

  • Support patient education, treatment planning, and post-visit follow-up under supervision

  • Assist with developing and updating patient education materials.

  • Coordinate correspondence, scanning, faxing, and general office workflow

  • Support clinic operations to ensure an efficient, patient-centered experience

Qualifications

  • Training or experience as a Medical Office Assistant, Kinesiologist, or related healthcare role

  • Experience in a medical or surgical specialty practice preferred (orthopaedics an asset)

  • Proficiency with EMR systems and medical terminology

  • Maintaining and developing orthopaedic website

  • Strong organizational, communication, and patient-service skills

  • Ability to work efficiently in a fast-paced clinical environment

  • An experienced MOA is on site to provide training and ongoing support.

Job Type: Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 8 – 16 per week

Benefits:

  • On-site parking
  • Work from home

Work Location: Hybrid remote in Duncan, BC V9L 1P3



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