Medical Office Assistant

4 days ago

Duncan, Canada Dr Shalinder Arneja Inc. Full time

Position: Specialized Medical Office Assistant (Orthopaedics - Shoulder & Knee)

We are seeking a motivated and compassionate Medical Office Assistant (MOA) to join a busy orthopaedic surgery practice specializing in shoulder and knee conditions. This is a unique role combining administrative excellence with patient education and clinical coordination, under physician supervision.

Key Responsibilities
- Serve as the first point of contact for patients; manage front desk and phone communications
- Schedule appointments, manage referrals, and assist with triage under physician guidance
- Maintain and update electronic medical records (EMR) accurately
- Support patient education, treatment planning, and post-visit follow-up under supervision
- Assist with developing and updating patient education materials.
- Coordinate correspondence, scanning, faxing, and general office workflow
- Support clinic operations to ensure an efficient, patient-centered experience

**Qualifications**:

- Training or experience as a Medical Office Assistant, Kinesiologist, or related healthcare role
- Experience in a medical or surgical specialty practice preferred (orthopaedics an asset)
- Proficiency with EMR systems and medical terminology
- Maintaining and developing orthopaedic website
- Strong organizational, communication, and patient-service skills
- Ability to work efficiently in a fast-paced clinical environment
- _An _experience_d MOA is on site to provide training and ongoing support._

**Job Type**: Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 8 - 16 per week

**Benefits**:

- On-site parking
- Work from home

Work Location: Hybrid remote in Duncan, BC V9L 1P3

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