Front Desk Associate

2 weeks ago

Brampton, Ontario, Canada Planet Fitness Full time $25,000 - $40,000 per year
Overview
Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growingJoining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of
Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free ZoneCharacteristics that will make you a perfect match for our Front Desk Associate: 
You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experienceDaily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Qualifications
About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks. 
More reasons to join Planet Fitness
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
Min
Max

  • Sales Associate/Front Desk Associate

    6 hours ago

    Brampton, Ontario, Canada Orangetheory Fitness Brampton South Full time US$36,473 - US$42,440 per year

    Do you mention fitness within moments of meeting someone? Do you find yourself encouraging friends and family to get off the couch and get active? If you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle, well, this may be your calling to turn your passion for fitness into a paying career.We're looking for Sales...

  • Front Desk Receptionist

    7 days ago

    Brampton, Ontario, Canada Sahara Place Full time $35,780 - $52,124 per year

    OverviewWe are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office management tools, and the ability to...

  • Front Desk Receptionist

    7 days ago

    Brampton, Ontario, Canada Reps Custom Machining & Fabrication Ltd. Full time $32,000 - $40,000 per year

    Job OverviewWe are seeking a dedicated and organized Front Desk Receptionist to join our team. In this role.DutiesManage phone systems to handle incoming calls,Knowledge of excel, word and QuickBooks for billing and financial tracking as needed.Organize and file documents efficiently to ensure easy retrieval of information.ExperienceExcellent verbal and...

  • Certified Level II Dental Assistant with Front Desk Experience

    5 days ago

    Brampton, Ontario, Canada Dentistry On Dusk Full time $60,000 - $72,000 per year

    Part-Time Level II Dental Assistant + Front DeskJoin our friendly, family practice where smiles are contagious (yours included). Split your time chairside and at reception: four-handed dentistry, Level II procedures, IPAC, digital X-rays, scheduling/insurance/billing, and recare. If you're reliable, upbeat, and love putting patients at ease, we'd love to...

  • Front Desk Administrator Physiotherapy Clinic

    5 days ago

    Brampton, Ontario, Canada Rejuvenate Physiotherapy and Rehabilitation centre inc. Full time $42,240 - $43,200 per year

    Job Title: Physiotherapist Receptionist\AdministratorRejuvenate Physiotherapy and Rehabilitation centre is hiring for full time Physiotherapist Receptionist\Administrator.We are currently looking to hire an energetic, enthusiastic receptionist for our clinic who will be able to take care of the front desk, scheduling, billing, etc. as well as help around the...

  • Casual Floater Front Desk Administrator

    4 hours ago

    Brampton, Ontario, Canada Performance Auto Group Full time $36,737 - $46,497 per year

    Description Position at Performance Auto GroupDrive For ExcellencePerformance Auto Group is currently seeking a Casual Floater Front Desk Administrator to join our GTA dealerships on a 6 month contract. The successful candidate will be primarily responsible for answering and routing telephone calls and greeting new arrivals upon arrival to the sales...

  • Part-Time Front Desk Administrator

    2 days ago

    Brampton, Ontario, Canada Performance Auto Group Full time $14,400 - $19,360 per year

    Drive for ExcellenceHere we GROW AgainPerformance Kia Mayfield is a family-oriented and team environment; where we support each other and have an open door policy. You are motivated, a self-starter with a positive attitude, have a passion for retail automotive and you believe in the success of our team. You are trustworthy and demonstrate care when serving...

  • Part-Time Front Desk Administrator

    23 minutes ago

    Brampton, Ontario, Canada Performance Auto Group Full time $17,320 - $34,340 per year

    Description Position at Performance Auto GroupDrive for ExcellenceHere we GROW AgainPerformance Kia Mayfield is a family-oriented and team environment; where we support each other and have an open door policy. You are motivated, a self-starter with a positive attitude, have a passion for retail automotive and you believe in the success of our team. You are...

  • Medical Office Administrator

    5 days ago

    Brampton, Ontario, Canada Insync Wellness Full time $40,000 - $60,000 per year

    Job OverviewWe are seeking a detail-oriented Medical Office Administrator to manage daily operations and provide exceptional administrative support. The ideal candidate will ensure efficient front desk management, patient coordination, and smooth office workflow.Key ResponsibilitiesManage front desk operations: greet visitors, answer calls, and respond to...

  • Physiotherapy Assistant

    2 weeks ago

    Brampton, Ontario, Canada Health Horizon Physio & Rehab Full time $35,840 - $78,720 per year

    A well established, busy physiotherapy, Chiro & massage therapy clinic, requires a part time Physiotherapy assistant/Kinesiologist. for weekdays and weekends.The role would consist of front desk duties (answering phone, booking appointments, billing etc) assisting Therapist, supervising exercises, and placing Physiotherapy modalities.A candidate should have...