Medical Office Administrator
7 days ago
Job Overview
We are seeking a detail-oriented Medical Office Administrator to manage daily operations and provide exceptional administrative support. The ideal candidate will ensure efficient front desk management, patient coordination, and smooth office workflow.
Key Responsibilities
- Manage front desk operations: greet visitors, answer calls, and respond to inquiries
- Schedule appointments using Jane App and manage staff calendars
- Maintain patient records and ensure compliance with clinic protocols
- Perform data entry, document proofreading, billing (including Telus and WSIB)
- Provide professional customer service and resolve patient concerns promptly
- Support filing systems (physical/electronic) and office inventory management
- Collaborate with the team to improve processes and overall clinic efficiency
Qualifications
- Administrative or medical office experience preferred
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Familiarity with Physio/Chiro/Massage clinic workflows is an asset
- Proficient in Microsoft Office and relevant software (e.g., Jane App, Telus)
- Detail-oriented with strong proofreading and documentation skills
- Able to work independently and as part of a team in a fast-paced environment
Job Types: Part-time, Permanent
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Store discount
Education:
- Bachelor's Degree (preferred)
Experience:
- Front desk: 2 years (required)
- Administrative: 2 years (required)
Work Location: In person
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