Outreach Worker, Full Time

The Program

At Taproot Community Support Services, we're a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot's future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we've grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

Taproot Community Support Services provides culturally-based programs and social services for children, youth and families in the Northwestern Ontario communities of Kenora. This trauma- informed program combines outreach and structured educational support to a specialized group of youth through a wrap around support system while in a safe, inclusive space where participants can rebuild trust and gain the skills needed for personal and academic growth through a structured day programming and educational environment.

The Position

•Assist youth to identify goals and develop plans to achieve them

•Access services and navigate to connect to resources in the community as required

•Provide outreach and support for vulnerable youth with complex, specialized needs.

•Assist youth in accessing housing, education, employment, life skills training, health and mental health, and legal services.

•Work collaboratively with community partners and agencies

•Acting as an advocate for youth both within the agency and with external agencies

•Develop goal focused transition plans with client;

•Assess with client the risk factors and develop a wellness plan;

•Develop supportive relations with clients, family members, internal and external staff;

•Advocate for clients to ensure quality and timeliness of service and supports;

•Create and maintain appropriate confidential records and client files, complete reporting requirements in a timely manner.

•Provide individual and group programming using cognitive behavioural techniques

•Implement individual program plans and ensure coordination of services for each youth

•Facilitate skill building, experiential learning or activity group sessions, such as interpersonal and life skills, anger management, nutrition, parenting, career development, substance abuse etc. as required

•Monitor individual progress towards goals identified with the youth and participate in discharge planning

•Advocate for youth when appropriate

•Involve caregivers in program planning and activities

•Mediate between youth and caregivers, and offer parenting guidelines and support as appropriate

•Ensure safety and well being of youth involved in the program by adhering to agency policies and procedures and taking appropriate action when necessary

This position requires membership with UNIFOR.

One (1) permanent, full-time position available, with a weekly schedule of 40 hours:

•Monday through Friday,

In Your Role You Will

•Participate in regular staff meetings and functions as an active team member

•Deliver Services according to agency policy and procedure

•Maintain related documentation using agency approved software and provide reports as required

•Make recommendations to the supervisor regarding program development, policy and procedure formulation and program evaluation

•Purchase and monitor food supplies according to approved budgets

•Assist with facility maintenance, food preparation and expenditure planning

•Participate in agency committees upon request of the program manager

•Perform miscellaneous job-related duties as required

•Liaise and work collaboratively with program advisory committee

•Liaise and work collaboratively with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization and / or program in external events

•Represent the agency on community committees as requested by the program manager

•Coordinate community involvement in program activities

*** Prior to confirmation of employment all applicants must provide a current (dated within 6 months of hiring date) Criminal Record Check and Ministry Check. These checks can take up to 6 weeks to obtain, please ensure you prepare accordingly.

As An Ideal Candidate You Possess

• A degree or diploma in related humanities or social sciences

• Minimum three years related experience

• Valid class G driver's license and proof of insurability as a driver, as well as reliable transportation

• An understanding of sexual exploitation

• Current First Aid / CPR Certificates

Required Competencies:

• Able to develop, implement and manage outcome-based programming.

• Experience and knowledge working within Youth Criminal Justice Act.

• Skill in organizing resources and establishing priorities.

• Able to plan and implement changes in response to client needs/desires and environmental influences through interdisciplinary case management.

• Strong interpersonal communication skills and ability to work effectively with a wide range of constituencies in diverse communities, able to promote cooperative work environments.

• Knowledge and understanding of best practices, relevant legislation, guidelines, policies and standards relating to service deliverables.

• Able to collect, organize, prepare and edit correspondence, reports and other documentation,

• Strong conflict resolution, mediation and crisis prevention and intervention techniques

• Commitment to quality assurance.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

• Work/life balance

• Learning and career development opportunities

• Competitive wages and salaries, per the Collective Bargaining Agreement

• Paid vacation and benefits for eligible employees

• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

• Matching RRSP plan for eligible employees within Ontario

• Professional development opportunities and job-related training

• Employee and Family Assistance Program

• Long Service Milestone rewards

• Employee referral bonus program

• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website:

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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