Shipping & Administrative Coordinator (Surgical Guide)

2 weeks ago

Burnaby, British Columbia, Canada Hiossen Inc. Full time $29,920 - $49,920 per year

Shipping and Administrative Coordinator (Surgical Guide)

About Hiossen Implant Canada

As the Number 3 dental implant manufacturer and distributor in the world, Hiossen Implant Canada's products are currently used in over 120 countries including the United States, China, Korea, Japan, Germany, India, Chile, and many others. Developing and producing a wide variety of top-quality implants at state-of-the-art manufacturing facilities, we export our products to more than 120 different countries. Hiossen Implant Canada strives to improve implant quality by monitoring the market and collaborating with clinicians, taking their innovative ideas and opinions through rigorous scientific tests, and incorporating them into our research and development process.

About the Opportunity

As one of the fastest growing implant companies in the industry that achieved significant year-over-year growth, Hiossen Implant Canada is expanding

We are currently looking for a skilled Shipping and Administrative Coordinator to join our OneGuide team.

Job Responsibilities

  • Manage documentation, including generating invoices, printing surgical reports, and maintaining accurate records and logs.
  • Coordinate inventory and equipment for drilling sequences, monitor supply levels, and ensure proper equipment functionality.
  • Schedule and arrange courier services for inbound and outbound shipments; verify surgery dates, confirm kits, and ensure timely and accurate packing and delivery.
  • Evaluate and improve workflow processes to enhance quality and efficiency; recommend and implement process improvements.
  • Provide general administrative support, including answering phone calls, scheduling appointments and meetings, and maintaining professional communication with clients and internal teams.

Job Requirements

  • Previous experience in logistics, shipping coordination, or administrative support. Experience within a dental or medical environment is an asset.
  • Strong customer service orientation with the ability to remain a professional and positive attitude in a fast-paced environment.
  • Excellent communication and interpersonal skills with the ability to coordinate across teams.
  • Strong organizational, multitasking, and time management abilities.
  • Ability to stay calm under pressure and manage multiple priorities effectively.
  • Professional appearance, adaptability, and a goal-driven mindset.

Job Type: Full-time

Pay: $19.00-$24.00 per hour

Benefits:

  • On-site parking

Ability to commute/relocate:

  • Burnaby, BC: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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