District Manager

Position Title: District Manager
Requisition ID: 45141
Career Group (ADSP): Administrative
Division: Operations Food Basics
Department: Stores Operations  
Work Location: METRO ON-FIELD POSITION-5559 DUNDAS ST W (#A-DUNF) 
Province: Canada : Ontario 

Position Type: Permanent  

Come take up new challenges and share your passion

Joining our team has its advantages:

- Flexible working hours to promote work/life balance

- Flexible group insurance plan from day one

- Very competitive pension plan

- Generous vacation policy

- Weekly pay

- Employee and family assistance program

- Free parking

- Professional development opportunities

- Several ED&I programs and initiatives

- EV charging stations

SUMMARY:
The District Manager directs the overall management of assigned stores including the achievement of operating goals and targeted sales and profit figures.  The District Manager ensures store management adheres to company operating standards and reflects the desired image in the various communities in which the company operates. Proactively the District Manager takes steps to ensure all staff focuses on delivering a safe and superior shopping experience for the customer.

Travel (including overnight travel) is required regularly. The region of Food Basics Stores this position will oversee will be within a designated area in Ontario.

SPECIFIC RESPONSIBILITIES:

- Execute Metro's corporate responsibility plan by enhancing the environmental performance of our operations, especially around waste diversion, and to also strengthen Metro's actions to support an equitable, diverse and inclusive work environment that reflects the customers we serve.

- Develop the operating plan and goals for each store within the district for customer focus, sales, profits, controllable expenses, labor and shrink

- Define the tactics necessary to meet the operating plan and goals and maximize sales and profit by store

- Support Organizational priorities and minimize risk to the company by ensuring adherence to Health & Safety regulations, compliance with Loss Prevention, Quality Assurance, Risk Management requirements, Company Policies and procedures and Collective Bargaining agreements

- Hire, train, manage and develop a staff of store management who are competent in technical proficiency capable of attaining or exceeding sales and profit goals set for the stores within the district

- Ensure optimum customer satisfaction levels and standards, and ensure effective resolutions to customer inquiries or complaints

- Conduct reviews with the Store Manager on controls over inventory and controllable expenses to assure desired profit levels.  Conduct reviews of all financial reporting and P&L information. Monitor and evaluate actual operating results versus the budget for each store and the departments within each store.  Work with the Store Manager to correct significant variances from the budget

- Visit each store and meet with store management on a regular basis to review operations, productivity, labour, inventory and other operational items. Ensure each store portrays a customer focused environment

- Ensure the Store Manager executes merchandising and marketing plans at the store level that are consistent with district, banner and department goals and objectives.  Work directly with Store Managers and Department Managers, Field Specialists and Distribution Centre staff to ensure adequate on-hand inventory levels, especially of advertised items

Responsible for the formal performance management process for store management including compensation, performance feedback, coaching and mentoring

- Oversee the Labour Relations function which includes coaching and advising Store Managers in their dealings with various Union Representatives and employees during the grievance resolution process

QUALIFICATIONS:

- University degree or College diploma

- Minimum of 10 years relevant experience including 3 – 5 years in Store Management

- Strong knowledge of collective agreements and Labour Relations, Company policies and procedures, and relevant legislation

- Must have a valid Ontario driver's license - ability to be away from home occasionally overnight and for longer than normal workday

- Excellent leadership skills

- Strong interpersonal skills

- Excellent communication skills both verbal and written

- Flexibility in hours of work is required

- Intermediate computer skills - working knowledge of Microsoft office

RELATIONSHIPS:

Internally has regular contact with Store Managers, Assistant Managers, Department Heads, Field Merchandising and various Head Office Departments.  Externally has contact with Union Representatives, Suppliers or outside service providers, and customers.

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The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
 
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
 
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.
 
Please note that we will only contact those whose applications are selected.
 
We respectfully request that agencies do not contact us or send us unsolicited applications.

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