Junior Network Technician

Grow With Us – Join the Nature Fresh Farms Team

Imagine breaking from tradition to ensure a brighter future for generations to come. At Nature Fresh Farms, we're committed to nourishing people and the planet through greenhouse farming.

Since 1999, our family-owned company has pursued a simple yet profound goal: to cultivate a kinder, healthier future. Today, we're proud to be one of North America's largest vertically integrated leaders in greenhouse-grown produce. While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision.

Our journey is far from over. As we look to the future, we remain committed to:

• Innovation and conservation
• Reducing waste and promoting biodiversity
• Creating a more sustainable, inclusive, and friendlier world for all

We're Hiring

We are currently looking to fill a full-time, permanent position for a Junior Network Technician in our Information Technology Department at our Leamington ON facility.

What You'll Do:

• Coordinate the IT setup for new hires including provisioning hardware, software, and access rights.
• Execute IT offboarding procedures for departing employees and ensuring the return of company assets and data security.
• Conduct IT orientations for new hires, delivering hands-on training, and guidance on basic IT tools, systems, and best practices.
• Provide remote and on-site end-user IT support, addressing technical issues promptly and professionally.
• Resolve first-line IT support tasks related to end-user support, network, software, and telecom systems.
• Document all tasks within service desk software, maintaining comprehensive records of support requests and resolutions.
• Maintain internal and end-user documentation to ensure accurate and accessible information.
• Provision and support desktops, laptops, and mobile devices, ensuring they meet organizational standards and security requirements.
• Install and configure hardware peripherals, software applications, and troubleshoot system issues.
• Install and troubleshoot structured network cabling and server rack patch panel installations.
• Setup and configure access to shared printers, multifunction devices, and packing line printers.
• Perform fixes to desktops and laptops including installing and upgrading software, installing hardware peripherals, and configuring systems and applications.
• Install and configure IP cameras.
• Provide after-hours support during scheduled on-call rotations escalating issues to the team as required.
• Deliver excellent customer service and support to non-technical users, ensuring their IT needs are met promptly and with professionalism.
• Must comply with all Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedures.
• This job description highlights the main components but is not inclusive of other activities that may be required.

What You Bring:

• High School Diploma or equivalent required
• Degree or certificate from a program in Network Administration and Support and Information Systems or related field is preferred.
• Entry level candidates are welcome to apply.
• Relevant work experience in a technical field is an asset.
• Exceptional interpersonal and communications skills – fluent in written and oral English
• Spanish proficiency is an asset.
• Ability to work independently. Must be self-motivated and have excellent attention to detail.
• Able to effectively work independently and collaborate with a team.
• Ability to explain technology ideas and concepts to non-technical users.
• Must be available to work Monday to Friday and occasional Saturdays with rotating after-hours and weekend on-call.
• A valid driver's license and use of personal vehicle are required.

What To Expect:

• Walking, sitting, and standing throughout the day.
• Working at heights including the use of ladders, scissor lifts and boom lifts.
• Working conditions in a range of temperatures (refrigerated to hot/cold greenhouse environment)
• Must be able to lift, up to 60 lbs. without assistance.
• Office work with some travel between greenhouse operations required.

• Walking, climbing, and maneuvering safely around obstacles, may require some physical strength.

• Must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Who We're Looking For

We're searching for passionate, purpose-driven individuals who are eager to make a difference — not just in their day-to-day work, but in the world around them. The right candidate is someone who shares our vision for a kinder, healthier future and lives out values that align with our own.

At Nature Fresh Farms,our GROWS Company Values guide everything we do — from how we collaborate as a team to how we grow as individuals and as a business:

Growing People – We cultivate greatness, every day

Respect and Care – We care for our people and our communities

One Team – We're stronger as one

Win By Challenging – We reimagine what's possible

Serve With Purpose – We make things happen

If you're someone who believes in doing meaningful work, thrives in a collaborative environment, and is motivated by innovation and impact, you'll feel right at home here.

Why Work With Us?

• A forward-thinking, sustainability-driven company
• Supportive, people-first workplace culture
• Opportunities for growth, learning, and development
• Competitive wages and benefits
• A chance to be part of something bigger than yourself

Ready to Grow With Us?

If you're inspired to make a real impact and grow your career in an innovative, purpose-driven environment, we'd love to hear from you

Click the "Apply" button and submit your resume to take the next step in your career with Nature Fresh Farms.

Nature Fresh Farms is committed to providing an inclusive and barrier-free work environment, beginning with the hiring process. We are an Equal Opportunity Employer and welcome applications from candidates, in accordance with all relevant legislation. Nature Fresh Farms provides an accessible environment in which all individuals have access in a way that respects the dignity and independence of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.