Host/Hostess

2 weeks ago


Mississauga, Ontario, Canada Quick Games Hub Inc. Full time

Job Summary

We are seeking a friendly and professional Host/Hostess to create a welcoming atmosphere for our guests. The ideal candidate will excel in providing exceptional guest services, managing reservations, and ensuring smooth seating arrangements. This role is essential in delivering a positive first impression and maintaining high standards of hospitality within our establishment. Previous experience in food service or hospitality is preferred, along with excellent communication and phone etiquette skills.

Duties

  • Greet guests warmly upon arrival and assist with seating arrangements
  • Manage reservations and waitlists efficiently using POS systems such as Micros POS or similar platforms
  • Answer phone calls promptly and professionally, providing information about the restaurant or hotel services
  • Maintain a clean and organized host/hostess station
  • Coordinate with servers and kitchen staff to ensure timely seating and service flow
  • Handle guest inquiries and resolve any issues with courtesy and professionalism
  • Assist in maintaining a welcoming environment that reflects the establishment's hospitality standards
  • Support other front-of-house duties as needed to enhance guest experience

Skills

  • Strong guest services and customer service skills with a friendly demeanor
  • Experience in serving, hospitality, or food service environments preferred
  • Knowledge of restaurant operations, including POS systems like Micros POS or similar software
  • Excellent communication skills, both verbal and written
  • Phone etiquette proficiency for handling reservations and guest inquiries
  • Ability to work efficiently in a fast-paced environment while maintaining professionalism
  • Prior restaurant or hotel experience is a plus but not required; training will be provided for the right candidate

Job Type: Full-time

Pay: $17.20-$18.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Flexible schedule
  • On-site parking

Work Location: In person


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