Senior Manager, Enterprise Client Data Strategy

Job Description

What is the opportunity?

As part of Chief Data Office, Enterprise Client Data team, the Senior Manager, Enterprise Client Data Strategy is a driver RBC`s client data ambition working closely with CDO, Business Platform and functional partners.

You will be responsible to help define and drive the ECD Strategy; leading Business Engagement, managing the roadmap of initiatives as well as Proof-of-Value efforts.

Additionally, you will promote a data centric culture within the team and across the organization as an advocate for reusable, scalable Enterprise client data assets.

What will you do?

Strategy and Portfolio Management

• Support the development, execution and routine refresh of the Enterprise Client Data (ECD) Strategy, KPIs (e.g., annual basis) and strategic priorities
• Ongoing management of the ECD pipeline, including requisite scoping / opportunity articulation working with business and data experts from across the Enterprise
• Works closely with ECD Product Owner leads to develop long term product Visions, ensuring strategic alignment and support business / stakeholder engagement where required
• Develop and maintain relevant tools / frameworks to facilitate communication with LOB partners and senior stakeholders

Strategic Initiatives

• Act as a COE for Business and Functional Partners in the context of Cross-Platform client data sharing / usage
• Lead the delivery of prioritized 'Proof-of-Value' initiatives in partnership with the CDO and Platform Data teams, including:
  • Roadmap development and maintenance
  • Lead a team of Data experts (e.g., Science, Engineering, Analyst)
  • Drive stakeholder engagement throughout the life-cycle (e.g., discovery, development, hand-off)
• Capture resultant business value, learnings and requirements for persistent capabilities to help inform broader ECD roadmap and communication

Engagement & Communication

• Support the delivery of the Enterprise Client Data Enablement Forum, working with Platform partners to understand, document and identify opportunities to enable their Cross-Platform Client Data needs
• Participate in relevant Enterprise & LOB forums as a delegate and advocate for the ECD program
• Partner with LOBs and stakeholders support communication of key initiatives, product development and business development efforts
• Help the overall change management journey towards data centricity working with communication to tell the 'Enterprise client data story'

What do you need to succeed?

Must-have

• Minimum 5 years of industry experience (strategy in the context of financial services) with an undergraduate degree
• Minimum 5 years of experience in a Strategy, Portfolio, Project and/or Product management related role(s)
• Outstanding analytical and problem solving skills. Ability to manage complexity well and coordinate information and activities among groups with differing agendas, across multi-functional areas
• Strong verbal and written communication skills across a variety of situations and settings (e.g., stakeholder presentations, workshop facilitation)
• Ability to develop and maintain a network of relationships with key influencers including business partners, peers, industry colleagues etc.

Nice-to-have

• Prior experience in Financial Services
• Prior experience in implementation of a data platform, data stewardship, data analytics and reporting skills
• Knowledge of emerging technologies

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

Job Skills

Communication, Executive Communications, Facilitation, Stakeholder Engagement, Strategy Development, Structured Problem Solving, Taking Initiative

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities

---