Overnight Houseperson

General Overview:

The Housekeeping team is responsible for the overall cleanliness of the hotel, including guest rooms and public spaces. This is an excellent front-line opportunity for someone looking to begin a career in the hotel industry.

Fast-paced and dynamic, the Overnight Houseperson role is essential to daily operations and overall guest satisfaction. This multi-faceted position supports both guests and team members by maintaining public areas, restocking supplies, and responding promptly to requests. Duties are typically divided between janitorial functions and deliveries/restocking.

Key Responsibilities:

• Maintain cleanliness of public areas, including the lobby, hallways, washrooms, elevators, pool, and fitness center.
• Respond to guest requests by delivering items such as amenities, pre-packaged food, and cots.
• Restock complimentary items in the Elite Pantry (a self-serve lounge for Elite-level guests).
• Restock of Room Attendant supplies in housekeeping storage area.
• Occasional overnight support for laundry operation (ie. loading washers or dryers).
• Retrieve and organize supplies for guest-facing departments.
• Serve as the initial contact for minor maintenance issues when the maintenance team is unavailable.
• Complete project work such as scheduled carpet shampooing or deep cleaning of public spaces.
• Uphold all brand and property standards for cleanliness, safety, and guest service.
• Perform other duties as assigned by leadership.

This role requires someone who is:

• Versatile and resourceful – able to adapt to different tasks and support various departments.
• Guest-focused – dedicated to exceeding expectations for both guests and team members.
• Team-oriented – actively contributes to a positive, collaborative work environment.
• Empowered and proactive – takes initiative and addresses concerns efficiently and professionally.
• Detail-oriented and safety-conscious – follows all safety standards, WHMIS, and fire protocols.
• Engaged communicator – participates in team meetings and embodies our Vision, Mission, and Values.

Other Abilities, Skills and Competencies:

• Friendly, enthusiastic demeanor with a neat, professional appearance.
• Strong guest service skills with a genuine desire to exceed expectations.
• A keen eye for detail and cleanliness.
• Well-organized with the ability to work independently and efficiently.
• Reliable and flexible, with availability for varied shifts including evenings, overnights, weekends, and holidays.
• Physically capable of lifting 25–50 lbs, pushing carts, standing for long periods, and performing repetitive movements.
• Self-motivated, able to solve problems, take initiative, and complete tasks with minimal supervision.

Working Conditions:

• Fast paced environment that is often demanding
• Stand, walk and remain on feet to perform job duties for entire shift duration
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Use of cleaning chemicals
• Available for working a variety of shifts which includes weekends, statutory holidays, evenings and overnights as required

Job Type: Full-time

Pay: $17.57-$18.57 per hour

Expected hours: 42.5 per week

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• Paid time off
• RRSP match
• Vision care

Ability to commute/relocate:

• Halifax, NS B3J 1P2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• This is a full-time position. Are you able to commit to the required hours?

Work Location: In person