Housekeeping Supervisor

**About us**

Halifax Courtyard Marriott Downtown is a small business in Halifax, NS. We are inclusive, innovative, and customer-centric.

Our work environment includes:

- Food provided
- Relaxed atmosphere
- Safe work environment
- Wellness programs

Summary: This is a full time position. Must be available for all weekends, Holidays,evenings and possible over nights if required. Responsible for the cleaning, checking and preparation of guest room suites and public areas, while maintaining System Standards and consistency. Must have worked as a room attendant or inspector for at least a year, must be willing to step in and clean when needed.
Essential Functions:

- Clean assigned suites according to System Standards. This includes making beds, cleaning bathrooms, vacuuming carpets, washing dishes and dusting furniture and all other cleaning duties. Must be able to clean all suites types in given amount of time.
- Place and restock useable items in the suite including all paper items, soap, towels, matches and candy, according to System Standards.
- Operate housekeeping equipment in a correct and safe manner.
- Maintain and restock Housekeeping carts and closets when needed.
- Know and follow hotel emergency procedures.
- Responsible for the proper administration of key control for issues keys or keys left by guests in suite.
- To identify, act and follow up on maintenance deficiencies and opportunities. Follow proper procedures
- Must be able to move in and out of other positions seamlessly, laundry, room attendant, houseperson.
- Accommodate guest special requests courteously.
- Assist other Housekeeping staff as needed.
- Employees will be required to work varying schedules to reflect the business needs of the hotel. Weekends, holidays, overnight and on call basis are common.
- Check assigned rooms according to System Standards.
- Know hotel emergency procedures.
- Immediately log and store all lost and found to the Housekeeping Manager’s office.
- Report immediately to the Housekeeping Manager or Manager on Duty any out of the ordinary situation in the guests’ suite or guest area including unreported pets, parties in the suite, unusually dirty suites or a vacant suite when the room is thought to be occupied.
- Answer all guest questions regarding the hotel and local area facilities and services.
- May be rotated in and out of all areas of the hotels and called on for assistance.
- Carry out any reasonable request by management.
- Greet all guests and co-workers in a friendly manner.
- Maintain hotel policies on safety and security.
- Maintain a safe work area at all times.
- Repetitive Tasks for long periods of time, physically demanding, standing, walking, bending, lifting, crouching, kneeling. Must be able to lift 30lbs
- Must have the desire to work in a team-based environment
- Must be proficiant with computers and comfortable learning new programs.

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions determined by the supervisor or Manager. You must be willing to step in and be able to run the department if Manager is not available, including disciplinary actions, decision making, schedule adjustments, and any function that would be done by the manager. Performance will be monitored using such tools as checking rooms, measuring attendance, punctuality and teamwork. Performance reviews are conducted annually.

How to Apply: Emily-Anne Stojak-Housekeeping Manager

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$17.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Life insurance
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
yes, mask, gloves and covid protocols which will need to be learned.

**Experience**:

- housekeeping and inspecting: 1 year (required)
- housekeeping: 1 year (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person