Executive Assistant to the COO

Company OverviewPearl West is building the future of consumer brands—fast, focused, and performance-driven. Think mini-Unilever without the bloat of traditional private equity or the stale DTC playbook.We own and operate six brands across beauty, supplements, sports nutrition, skincare, and pet care, with a combined run rate of $40M+ USD and growing rapidly. Our model: acquire profitable $2M+ EBITDA brands, scale them aggressively, and position them for exit within three years.Our mission is unapologetic: build unforgettable brands and exit them at their peak. Backed by seasoned operators, deep e-commerce expertise, and strong capitalization, we move fast, cut the noise, and execute relentlessly.If you value clarity over chaos, speed over politics, and results over theater—you belong here.Role OverviewWe're hiring a Senior Executive Assistant (EA) to partner with our CEO and COO. This isn't a traditional gatekeeping role—it's about amplifying executive impact. You'll run point on critical workflows, streamline priorities, and ensure leadership operates at peak efficiency.This is a full-time, hybrid role (Vancouver-based, flexible). You'll have direct exposure to high-stakes projects, confidential initiatives, and the decision-making that shapes our company's trajectory.Key ResponsibilitiesOptimize Executive Operations – Own calendars, inboxes, and workflows to maximize leadership focus on high-leverage priorities. Drive Cross-Team Communication – Capture action items, assign ownership in ClickUp, and ensure follow-through. Track Projects & Priorities – Monitor key initiatives, flag risks early, and hold teams accountable to deadlines. Enable Information Flow – Be the hub between executives and teams—clear, fast, aligned. Prep & Follow-Up – Build briefing notes, agendas, and consolidated updates to keep meetings outcome-driven. Improve Processes – Spot inefficiencies and design better systems, tools, and templates. Confidential Support – Handle sensitive information with discretion. Run Logistics – Manage travel, events, and scheduling seamlessly.Key Performance Indicators (KPIs)Meeting Efficiency – 90%+ of meetings produce clear action items logged in ClickUp. Calendar Optimization – 80% of exec time on top priorities. Task Execution – 90%+ of assigned actions completed on time. Communication Speed – Cut internal follow-up turnaround by 25%. Process Innovation – Launch at least 3 new efficiency-boosting systems/tools in Year 1.Success Benchmarks Days)First 30 DaysShadow CEO/COO to master workflows, priorities, and communication style. Deep-dive into Pearl West brands, playbooks, and operating model. Take over scheduling, inbox triage, and meeting prep. First 60 DaysIndependently manage executive deliverables and follow-ups. Roll out organizational systems that boost leadership productivity. Coordinate at least one cross-functional initiative end-to-end. First 90 DaysOperate as a trusted partner—anticipating needs and driving outcomes proactively. Fully own investor/board reporting cadence. Deliver measurable efficiency gains and time savings for executives. Required Skills & QualificationsMust-Have Skills5+ years supporting C-level execs in fast-paced, high-growth environments. Exceptional organizational and time-management skills. Advanced proficiency with G-Suite, Slack, and project tools (ClickUp/Asana). Sharp business acumen—able to turn vision into execution. Excellent written and verbal communication. Proven discretion handling sensitive information. Nice-to-Have SkillsBackground in e-commerce, private equity, or high-growth consumer brands. Familiarity with financial reporting and KPI dashboards. Bilingual (English + Spanish or French). Growth-stage/startup experience. Experience & Education5+ years supporting C-level executives in fast-paced environments. Bachelor's degree in business, communications, or related field preferred. Prior experience in growth-stage or startup environments strongly valued. Who Should Apply? Apply if you:Thrive under pressure and in high-speed environments. Anticipate problems before they arise. Want direct impact on executive performance and company outcomes.  Skip this role if you:Need heavy structure, direction, or handholding. Get rattled by shifting priorities or fast pivots. Why Join Us?Growth & Career Development: Direct exposure to leadership, investors, and scaling a portfolio of brands. Work Culture: No politics. High-performance, collaborative, and outcome-driven. Compensation & Benefits: Competitive salary, equity upside, flexible work arrangements, and wellness perks. Unique Perks: Annual team retreats, learning budgets, and the chance to shape a company on the rise. Compensation & BenefitsGrowth & Development – Work directly with leadership, investors, and brand operators. Culture – No politics. High-performance, collaborative, outcome-driven. Compensation – very competitive base salary + performance bonus + equity. Flexibility – Hybrid role in Vancouver (or Montreal) with autonomy. Benefits – Health, dental, mental health support, flexible PTO. Perks – Annual retreats, wellness programs, learning stipends. Application ProcessStep 1: Submit resume + cover letterStep 2: Screening call with HR.Step 3: Final interview with CEO & COO.